Description
Job Summary:
We are seeking a Service Supervisor to coordinate staff, ensure excellent customer service, and guarantee compliance with quality and hygiene standards.
Key Highlights:
1. Positive work environment
2. Ongoing training
3. Opportunity for growth
**Café Heladería Bravissimo – Chancay and Huaral**
*We are looking for a Service Supervisor*
**Main Responsibilities:**
* Supervise and coordinate front-line and production staff.
* Ensure excellent customer service and adherence to quality standards.
* Manage shifts, store opening, and closing procedures.
* Supervise cash handling, daily sales, and inventory.
* Effectively resolve customer incidents and complaints.
* Ensure compliance with hygiene and order regulations.
**Requirements:**
* Minimum 3 years of experience as a service supervisor.
* Experience in customer service (cafés, ice cream shops, or restaurants).
* Leadership and teamwork skills.
* Responsibility, organizational ability, and strong communication skills.
* Availability to work from 3:00 PM to 12:00 AM and on rotating shifts
**We Offer:**
* Positive work environment.
* Ongoing training.
* Opportunity for growth.
* Market-competitive salary.
Employment Type: Full-time
Salary: S/.1,500.00 \- S/.1,800.00 per month
Work Location: On-site employment