Technical Support

Description

Job Summary: We are seeking a proactive and organized professional to provide operational support for technological systems and services, ensuring their continuity and availability. Key Highlights: 1. Opportunities for professional growth and development. 2. Dynamic and collaborative work environment. 3. Professional committed to excellence in technical support. **We are currently recruiting for the position of Technical Support!** If you are proactive, organized, and highly skilled at problem-solving, this opportunity is for you! **What are we looking for?** A professional committed to excellence in technical support, capable of ensuring the continuity and availability of technological services that underpin our academic and administrative activities. **Requirements:** * Technical or university degree (Bachelor’s) in Computer Science and Informatics, Computer Engineering, Information Technologies, Systems Engineering, or related fields. * Minimum 1 year of experience in Technical Support, Systems Support or Platform Support, or Technological Services Monitoring roles. * Essential knowledge of incident handling and tracking. * Intermediate-level proficiency in Microsoft Office (Word, PowerPoint, Excel). **Main Responsibilities:** * Provide operational support for technological systems, platforms, and services. * Monitor technological services, identifying and managing incidents. * Provide guidance and support to students, faculty, and administrative staff. * Prepare operational reports and maintain up-to-date incident records. * Perform other duties assigned by immediate supervisor. **What do we offer?** * Formal employment with all statutory benefits. * Market-competitive remuneration. * Opportunities for professional growth and development. * A dynamic and collaborative work environment within a leading educational institution. If you meet the profile and are passionate about technology, apply now and join our team! Salary: S/.0\.20 \- S/.0\.30 per month Work Location: On-site employment