Chavin Help Desk & IT Support Job Listings

Level 1 Help Desk Operator64384513467521120

Indeed

Level 1 Help Desk Operator

We are a Digital Solutions and IT Services company with 30 years of experience in the market. We have more than 8,000 collaborators across Latin America, the United States, and Europe. Position Description We are a Digital Solutions and IT Services company with 30 years of experience in the market. We have more than 8,000 collaborators across Latin America, the United States, and Europe. We invite you to join our team in the role of: HELP DESK OPERATOR Requirements: \- Graduate or university student in Systems Engineering or related field \- Knowledge of Windows desktop (W7, W8.1, W10), Office, Office 365, Microsoft365, and Level I networking. \- 1 year of experience in help desks, service desks, technical support with ticketing systems Responsibilities: \- Provide technical support to users regarding base software, office software, and applications. \- Maintain operational support service during scheduled hours for incidents reported by users of systems included within the service scope. \- Handle application incidents from the Help Desk. \- Record all incidents that occur during the work shift. \- Continuously follow up on pending tickets and ensure they are properly closed. \- Share with team members the knowledge acquired through training provided by HITSS personnel. \- Register service requests in the Help Desk tool. \- Verify that each request contains the minimum required information to be processed. Schedule: Mon-Sun (1 rotating rest day) Full-time mode: 8 hours per day (rotating shifts) Benefits: Be part of the América Móvil group. Official payroll salary from day one. Corporate EPS (optional). Corporate agreements. "Global Hitss maintains an inclusive hiring policy and encourages anyone to participate in the selection process." We invite you to visit our website Job type: Full-time Salary: S/.1,300.00 - S/.1,600.00 per month Work location: On-site position

GVWM+7J Chincha Baja, Peru

S/1,300-1,600/month

Computer Technical Support Intern64146388623874121

Indeed

Computer Technical Support Intern

Perform maintenance on computers, laptops, and maintenance and repair of printers from different brands Job Type: Full\-time Experience: * 6 months: 1 year (Required) Work Location: In person

WHQV+QV San Luis, Peru

Negotiable Salary

Administrative Assistant & Coordination63839081539073122

Indeed

Administrative Assistant & Coordination

Are you passionate about technology and looking for an opportunity to grow in the administrative and coordination field? At GKM Technology, we want to meet you! **Profile:** * Completed technical or university studies in Business Administration, Industrial Engineering, Secretarial Studies, or related fields. * Minimum 6 months of experience. * Proficient in Excel, Google, Outlook, and WhatsApp Business. * Basic knowledge of service desk and helpdesk systems. (Not essential) **Responsibilities:** * Receiving and coordinating customer tickets. * Scheduling and monitoring helpdesk technicians for store visits and data collection. * Creating and tracking Work Orders (OT). * Coordinating and sending documentation required for entry permits (SCTR, ATS, PETS, etc.). * Reviewing OTs and preparing quotations. * Document management: logs, files, evidence, and client reports. * Logistics coordination for equipment shipments and pickups between Lima and provinces. * Supporting diagnostic and spare parts quotations for equipment entering the lab. * Administrative record-keeping: invoices, payment receipts, and staff transportation expenses. **Benefits:** * Working hours: Monday to Friday from 8:00 a.m. to 5:00 p.m. \| Saturdays from 9:00 a.m. to 2:00 p.m. * Salary: 1,200 – 1,300 depending on evaluation. * Employment type: 3 months contract through RXH, subject to evaluation and possible extension for additional three months or hiring under PYME payroll. * Half-day off on your birthday. * Overtime pay recognized. * Positive work environment and organizational culture. **Why work with us?** At GKM Technology, we value commitment and professional development. If you are proactive, service-oriented, and eager to grow, this is the place for you! Apply now and join our team. Job type: Full-time, Permanent Work location: On-site employment

WHQV+QV San Luis, Peru

S/1,200-1,300/month