Description
Job Summary:
We are seeking a dynamic and charismatic Customer Service Assistant to manage customer needs, provide guidance, and maintain personalized interactions with clients.
Key Highlights:
1. Public-facing service experience
2. Differentiated treatment and personalized attention
3. Dynamic and proactive work environment
Job Description:
**Main Responsibilities:**
* Greet and bid farewell to customers courteously, offering assistance at all times.
* Guide and accompany customers to familiarize them with the facilities.
* Manage customer needs.
* Supervise and monitor swimmers’ status in the system to ensure timely updates on pending classes.
* Provide differentiated treatment to customers to foster a personalized service environment.
* Keep customer registration data up to date by conducting periodic queries.
**PROFILE:**
\- Currently enrolled in or graduated from technical or university programs in COMPUTER SCIENCE, MARKETING, COMMUNICATIONS, or ADMINISTRATION.
\- Proficiency in Excel and Word.
\- Minimum 6 months to 1 year of experience in similar public-facing roles.
\- Dynamic, approachable, charismatic, and friendly individual.
\- Responsible, proactive, and punctual individual.
**Fixed Schedule:**
AFTERNOON SHIFT: Monday to Friday, 12:00 AM to 9:00 PM; Saturdays, 8:00 AM to 5:00 PM
\> Enrollment in payroll from day one.
\> Fixed salary \+ Punctuality and attendance bonus.
\> All benefits applicable to small enterprises.
\> Corporate benefits.
\> EPS enrollment (50% employer contribution).
Employment Type: Full-time
Work Location: On-site employment
Salary: Starting from S/.1,400\.00 per month
Work Location: On-site employment