REGIONAL SUPERVISION MANAGER

Description

Position Summary: We are seeking a leadership-oriented professional to supervise agencies, ensure operational standards, and contribute to the continuous growth of operations. Key Highlights: 1. Agency supervision and management to ensure optimal operation. 2. Opportunity to contribute to continuous improvement and service efficiency. 3. Leadership development and team management skills. REGIONAL SUPERVISION MANAGER We seek a leadership- and management-capable professional to supervise our agencies, ensure compliance with operational standards, and contribute to the continuous growth and improvement of our operations. Position Objective Supervise, monitor, and verify the proper operational and administrative functioning of assigned agencies, ensuring adherence to internal procedures, customer service standards, ongoing staff training, and continuous process improvement. Requirements * Technical or university degree in Administration, Industrial Engineering, Logistics, Transportation, or related fields. * Minimum 2–3 years of experience supervising agencies, branches, or operational staff. * Knowledge of operational management, process control, and customer service. * Intermediate-level proficiency in Microsoft Excel. * Familiarity with logistics systems, route management, and performance indicators (KPIs). * Experience in training and supervising work teams. * Willingness to travel among agencies in Mala, Cañete, Chincha, and Pisco. Main Responsibilities * Supervise the operation of assigned agencies. * Verify compliance with operational procedures. * Conduct scheduled and unannounced visits. * Train operational and administrative staff. * Supervise parcel dispatch and receipt. * Prepare supervision reports. * Coordinate operational improvements with logistics and administration departments. * Supervise agency order, cleanliness, and appearance. * Address customer incidents and complaints. * Monitor achievement of operational targets and service standards. * Propose and implement improvements to enhance service efficiency and quality. Competencies * Leadership and team management. * Effective communication. * Organization and planning. * Analytical ability. * Problem-solving. * Decision-making. * Results orientation. * Working under pressure. * Proactivity and continuous improvement. **Employment Type:** Full-time **Work Location:** Mala, Cañete, Chincha, and Pisco. Salary: S/.1,500\.00 \- S/.2,200\.00 per month Workplace: On-site employment