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If so, Tigo is for you!\n \n\n \n\nWe are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions.\n \n\n \n\nCome and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.\n \n\n \n\nThis is your opportunity, come and be part of Sangre Tigo!\n \n\n \n\n**Apply right now!**\n\nB2B Cloud Presales Lead\nIf you are passionate about architecture, strategy, and impact on corporate clients, **this challenge is for you.**\n\n**We are looking for a B2B Cloud Presales Lead.**\n\n**Location:** El Salvador\n\n\n**Main Purpose:** To design and architect technically and financially viable Cloud solutions, ensuring the implementation of sustainable long-term projects for corporate clients.\n\n\n**Responsibilities:** \n\n\n* Gather requirements jointly with the Commercial Executive through meetings with corporate clients.\n* Develop technical/commercial design proposals.\n* Validate feasibility and document findings with the Technical Department.\n* Ensure, together with the Technical Department and platforms, timely project implementation for clients.\n* Design new solutions beyond the predefined catalog to address customer needs.\n* Present projects and solutions in technical and commercial working groups; register ongoing opportunities, client visit records, KPIs, and other items in respective platforms.\n* Consolidate investment and expense amounts related to proposed designs.\n\n**Requirements:** \n\n* **Bachelor’s degree in** Systems Engineering, Computer Science, Telecommunications, or related fields.\n* + **Minimum 3 years’ experience** in Cloud solution design and architecture.\n* + **Certifications (preferred):**\n* AWS Solutions Architect Associate or AWS Solutions Architect Professional.\n* Azure Solutions Architect.\n* VCTA-DCV.\n* Google Associate Cloud Engineer.\n* Strong **clear and effective communication skills.**\n* **Strategic thinking** with strong solution orientation.\n* Focus on **long-term sustainable project development.**\n\n**Apply now and become part of the future of telecommunications in El Salvador!**\n\n**#JobOpportunity #TigoElSalvador #Telecommunications #ProfessionalGrowth**\n\n#TigoElSalvador\n\n\nOur people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential.\n\n\nOur Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best.\n\n\nSangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history.\n\n\nWe promote the digital lifestyle and take full advantage of technology to facilitate the day-to-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team!\n\n\nApply Now!\n\n\n*Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*","price":"Negotiable Salary","unit":"per 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This role requires a passion for gaming, strong problem\\-solving skills, and excellent communication abilities to ensure players have a seamless and enjoyable gaming experience. 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Apply today and join our gaming support team.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720129000","seoName":"gaming-support-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/gaming-support-specialist-6383617652736112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ecd38e69-2b5c-45ab-ab8e-ee8ac0d8a3e1","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Advanced English support for gamers","Troubleshoot game crashes and technical issues","Flexible shifts including evenings and weekends"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720129119,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617654617712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mobile Solutions Specialist","content":"We are seeking a Mobile Solutions Specialist to assist customers with inquiries, troubleshooting, and support for mobile services, devices, and plans. This role involves providing expert guidance on mobile products, connectivity issues, and service plans while ensuring an exceptional customer experience. The ideal candidate has a strong technical aptitude, outstanding communication skills, and a customer\\-first approach.\n \n \n\n**Key Responsibilities:** \n\nProvide professional customer service support for mobile solutions, including plans, devices, network connectivity, and technical troubleshooting.\n \n \n\nAssist customers with mobile device setup, account management, and service plan adjustments.\n \n \n\nTroubleshoot and resolve mobile service issues such as network connectivity, device malfunctions, and account discrepancies.\n \n \n\nEducate customers on mobile products, features, promotions, and best practices for usage.\n \n \n\nHandle billing inquiries, payment concerns, and service upgrades efficiently.\n \n \n\nCollaborate with internal technical support teams to resolve complex issues and escalate when necessary.\n \n \n\nMaintain accurate records of customer interactions and service resolutions in the system.\n \n \n\nStay informed about industry trends, mobile technology advancements, and company services to provide up\\-to\\-date solutions.\n \n \n\n**Requirements:** \n\n**Education:** High school diploma or equivalent\n \n**Experience:** Previous experience in customer service, mobile solutions, or technical support is preferred.\n \n \n\n**Languages:** Fluency in English is required.\n \n \n\n**Skills:** \n\nStrong understanding of mobile technology, networks, and troubleshooting techniques.\n \n \n\nExcellent verbal and written communication skills.\n \n \n\nAbility to simplify complex technical information for customers.\n \n \n\nProficiency in customer service software, CRM tools.\n \n \n\nProblem\\-solving mindset with attention to detail.\n \n \n\nAbility to work in a fast\\-paced, team\\-oriented environment.\n \n \n\n**Other:** Availability to work flexible shifts, including evenings, weekends, and holidays.\n \n \n\n**Benefits:** \n\nCompetitive salary and benefits package.\n \n \n\nCareer growth opportunities within the mobile solutions and customer service industry.\n \n \n\nA supportive, inclusive, and technology\\-driven work environment.\n \n \n\nProfessional development programs and technical training.\n \n \n\nIf you have a passion for mobile technology and customer service, apply today and join our team!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720129000","seoName":"mobile-solutions-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/mobile-solutions-specialist-6383617654617712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"60e09ed1-0fd0-4bf4-b74c-87c84f52d83c","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Expert guidance on mobile products","Strong technical aptitude required","Competitive salary and benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720129266,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617640192312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Fraud Prevention Specialist (Back-office)","content":"We are seeking a detail\\-oriented Fraud Review Representative to analyze and investigate potential fraud alerts within our financial transaction system. \n\nKey responsibilities: Review and analyze alerts triggered by internal fraud prevention systems Assess customer details, transactions, and patterns to identify potential fraudulent activity Make independent decisions on alert classifications: False positive determinations Customer Agreement violations Cases requiring further investigation Confirmed fraud cases Communicate with customers to obtain additional documentation Write detailed investigation narratives Conduct thorough investigations by gathering and analyzing information. Execute account deactivations and file Suspicious Activity Reports (SARs) Review various types of fraud including scams, unauthorized transactions, and compromised accounts Label suspicious payments and escalate cases as needed\n Requirements:* Schedule flexibility.\n\n\nCore Competencies: Managing self development Embracing technology Focusing on customers Giving support Functional competencies* Strong oral/ written communication skills depending on channel supported Strong knowledge of the product/ services being supported Ability to manage multiple priorities and time effectively\n* Ability to handle stressful situations calmly and professionally Knowledge of transaction monitoring systems is a plus Understanding of various fraud typologies is a plus\n\n \n\nQualifications: BA/BS degree preferred,\nDesirable English \\- B1/B2:* Oral and written comprehension\n* Appropriate use of language\n* Experience with financial fraud detection and prevention Desirable\n\n\n\\-Experience with customer due diligence processes \\- Desirable","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720128000","seoName":"fraud-prevention-specialist-back-office","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/fraud-prevention-specialist-back-office-6383617640192312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"394cc934-26e5-41a3-ad96-669e310873e4","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Analyze fraud alerts","Investigate fraudulent activity","File Suspicious Activity Reports"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720128140,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617645644912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Web Operations Specialist (German - English)","content":"We are looking for a **Web Operations Specialist (German\\-English)** to ensure the smooth operation, performance, and functionality of web\\-based platforms and services. This role involves troubleshooting website issues, assisting customers with web\\-related inquiries, and optimizing web operations to enhance user experience. The ideal candidate has a strong understanding of website management, digital platforms, and customer service best practices.\n\n\n### **Key Responsibilities:**\n\n\n* Provide bilingual customer support in **German and English** for web\\-related issues, including website navigation, account access, and technical troubleshooting.\n* Monitor website performance, uptime, and security, ensuring seamless user experiences.\n* Assist customers in troubleshooting login issues, payment processing errors, and other web\\-based technical concerns.\n* Collaborate with developers and IT teams to resolve website bugs, outages, and performance issues.\n* Support content updates, website enhancements, and testing of new features.\n* Educate customers on web functionalities, account settings, and digital services.\n* Maintain accurate records of customer interactions, issues, and resolutions.\n* Stay up to date with web technologies, SEO best practices, and digital trends.\n### **Requirements:**\n\n\n* **Education:** High school diploma or equivalent.\n* **Experience:** Previous experience in **web operations, customer support, or IT helpdesk** preferred.\n* **Languages:** Fluency in **German and English** is required.\n* **Skills:**\n\n\n\t+ Basic understanding of web technologies, CMS platforms, and troubleshooting tools.\n\t+ Strong communication skills with the ability to explain technical information clearly.\n\t+ Experience in website performance monitoring, issue resolution, and customer support.\n\t+ Problem\\-solving mindset with attention to detail.\n\t+ Ability to work in a fast\\-paced environment, handling multiple customer inquiries.\n* **Other:** Availability to work flexible shifts, including evenings, weekends, and holidays.\n\n### **Benefits:**\n\n\n* Competitive salary and benefits package.\n* Career growth opportunities in web operations and digital customer support.\n* A dynamic and collaborative work environment.\n* Professional development programs in website management and customer service.\n\nIf you are passionate about web technologies and customer experience, apply today and become part of our team!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720128000","seoName":"web-operations-specialist-german-english","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/web-operations-specialist-german-english-6383617645644912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"46be1128-bb2a-4f13-9be7-94458635e038","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Bilingual support in German and English","Monitor website performance and security","Collaborate with developers to resolve issues"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720128566,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617647334712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"App Support Specialist","content":"We are looking for an **App Support Specialist (English)** to assist users with troubleshooting, navigation, and optimization of mobile and web applications. This role requires strong technical problem\\-solving skills, excellent communication abilities, and a passion for delivering top\\-tier customer experiences. The ideal candidate is tech\\-savvy, detail\\-oriented, and capable of handling a wide range of app\\-related inquiries efficiently.### **Key Responsibilities:**\n\n\n* Provide **advanced English** customer support via chat, email, and phone for app\\-related issues.\n* Assist users with troubleshooting login problems, app crashes, and functionality errors.\n* Guide customers through app navigation, feature usage, and system updates.\n* Resolve payment processing, subscription, and account\\-related concerns.\n* Escalate unresolved technical issues to the appropriate development or IT teams.\n* Maintain accurate documentation of user interactions and troubleshooting steps.\n* Educate users on best practices, new features, and security guidelines.\n* Stay updated on app updates, system requirements, and emerging tech trends.\n\n### **Requirements:**\n\n\n* **Education:** High school diploma or equivalent.\n* **Experience:** Previous experience in **app support, technical support, or customer service** preferred.\n* **Languages:** Advanced **English** is required.\n* **Skills:**\n\n\n\t+ Strong understanding of mobile and web applications, troubleshooting methods, and common technical issues.\n\t+ Excellent communication skills with the ability to explain complex technical concepts in a simple manner.\n\t+ Experience with app stores, account management, and in\\-app purchases.\n\t+ Problem\\-solving mindset with strong analytical skills.\n\t+ Ability to multitask and manage multiple customer inquiries efficiently.\n* **Other:** Availability to work flexible shifts, including evenings, weekends, and holidays.\n\n### **Benefits:**\n\n\n* Competitive salary and performance\\-based incentives.\n* Career growth opportunities in app support, IT, and customer service.\n* A dynamic and collaborative work environment.\n* Professional training on app technologies and troubleshooting techniques.\n\nIf you are passionate about technology and enjoy helping users get the most out of their apps, apply today and join our support team!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720128000","seoName":"app-support-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/app-support-specialist-6383617647334712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0e0bdecf-5ae5-418a-b789-15002fd6a47b","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Advanced English customer support","Troubleshoot app issues efficiently","Competitive salary and incentives"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720128698,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617649037112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Web Operations Specialist (Eng)","content":"We are looking for a **Web Operations Specialist (English)** to ensure the smooth operation, performance, and functionality of web\\-based platforms and services. This role involves troubleshooting website issues, assisting customers with web\\-related inquiries, and optimizing web operations to enhance user experience. The ideal candidate has a strong understanding of website management, digital platforms, and customer service best practices.### **Key Responsibilities:**\n\n\n* Provide customer support for web\\-related issues, including website navigation, account access, and technical troubleshooting.\n* Monitor website performance, uptime, and security, ensuring seamless user experiences.\n* Assist customers in troubleshooting login issues, payment processing errors, and other web\\-based technical concerns.\n* Collaborate with developers and IT teams to resolve website bugs, outages, and performance issues.\n* Support content updates, website enhancements, and testing of new features.\n* Educate customers on web functionalities, account settings, and digital services.\n* Maintain accurate records of customer interactions, issues, and resolutions.\n* Stay up to date with web technologies, SEO best practices, and digital trends.\n\n### **Requirements:**\n\n\n* **Education:** High school diploma or equivalent (Degree in IT, Web Development, Business, or related field preferred).\n* **Experience:** Previous experience in **web operations, customer support.**\n* **Languages:** Fluency in **English** is required.\n* **Skills:**\n\n\n\t+ Basic understanding of web technologies, CMS platforms, and troubleshooting tools.\n\t+ Strong communication skills with the ability to explain technical information clearly.\n\t+ Experience in website performance monitoring, issue resolution, and customer support.\n\t+ Problem\\-solving mindset with attention to detail.\n\t+ Ability to work in a fast\\-paced environment, handling multiple customer inquiries.\n* **Other:** Availability to work flexible shifts, including evenings, weekends, and holidays.\n\n### **Benefits:**\n\n\n* Competitive salary and benefits package.\n* Career growth opportunities in web operations and digital customer support.\n* A dynamic and collaborative work environment.\n* Professional development programs in website management and customer service.\n\nIf you are passionate about web technologies and customer experience, apply today and become part of our team!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720128000","seoName":"web-operations-specialist-eng","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/web-operations-specialist-eng-6383617649037112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cccaa307-b71c-4e6c-ab39-3b4ce2eb5360","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Support web operations and customer inquiries","Monitor website performance and security","Collaborate with IT teams to resolve issues"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720128830,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617650777912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Web Operations Specialists (Fr-Eng)","content":"We are looking for a **Web Operations Specialist (French\\-English)** to ensure the smooth operation, performance, and functionality of web\\-based platforms and services. This role involves troubleshooting website issues, assisting customers with web\\-related inquiries, and optimizing web operations to enhance user experience. The ideal candidate has a strong understanding of website management, digital platforms, and customer service best practices.\n\n\n### **Key Responsibilities:**\n\n\n* Provide bilingual customer support in **French and English** for web\\-related issues, including website navigation, account access, and technical troubleshooting.\n* Monitor website performance, uptime, and security, ensuring seamless user experiences.\n* Assist customers in troubleshooting login issues, payment processing errors, and other web\\-based technical concerns.\n* Collaborate with developers and IT teams to resolve website bugs, outages, and performance issues.\n* Support content updates, website enhancements, and testing of new features.\n* Educate customers on web functionalities, account settings, and digital services.\n* Maintain accurate records of customer interactions, issues, and resolutions.\n* Stay up to date with web technologies, SEO best practices, and digital trends.\n\n### **Requirements:**\n\n\n* **Education:** High school diploma or equivalent\n* **Experience:** Previous experience in **web operations, customer support, or IT helpdesk** preferred.\n* **Languages:** Fluency in **French and English** is required.\n* **Skills:**\n\n\n\t+ Basic understanding of web technologies, CMS platforms, and troubleshooting tools.\n\t+ Strong communication skills with the ability to explain technical information clearly.\n\t+ Experience in website performance monitoring, issue resolution, and customer support.\n\t+ Problem\\-solving mindset with attention to detail.\n\t+ Ability to work in a fast\\-paced environment, handling multiple customer inquiries.\n* **Other:** Availability to work flexible shifts, including evenings, weekends, and holidays.\n\n### **Benefits:**\n\n\n* Competitive salary and benefits package.\n* Career growth opportunities in web operations and digital customer support.\n* A dynamic and collaborative work environment.\n* Professional development programs in website management and customer service.\n\nIf you are passionate about web technologies and customer experience, apply today and become part of our team!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720128000","seoName":"web-operations-specialists-fr-eng","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/web-operations-specialists-fr-eng-6383617650777912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c1523a73-f221-4ba5-8259-e13bc62ca7b5","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Bilingual support in French and English","Monitor website performance and security","Collaborate with developers to resolve issues"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720128966,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617634637112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ticket Platform Support Specialist (English)","content":"We’re a **mobile\\-first ticket platform** that connects fans with unforgettable moments in **live sports, concerts, and theater events**. Our mission is to build software that enables happiness—by making it easier, faster, and more joyful to buy and sell tickets. Every interaction we have with our users is a chance to bring a little more excitement into their lives, and that starts with **exceptional support**.### **Position Overview:**\n\n\n\nAs a **Ticket Platform Support Specialist**, you’ll be the face (and voice) of our platform—guiding users through every step of their journey with us. Whether it’s helping a fan grab last\\-minute seats to the big game, or assisting a seller listing tickets for a sold\\-out show, your goal is to make every experience seamless, human, and enjoyable.\n\n\n\nYou’ll work closely with customers and internal teams to resolve issues, share product feedback, and be a key part of our mission to bring happiness through live events.\n\n\n\n### **Key Responsibilities:**\n\n\n* Deliver **empathetic, clear, and fast support** to users via chat, email, and phone.\n* Assist with platform navigation, ticket listings, order troubleshooting, payment issues, and account management.\n* Educate users on app features, updates, and best practices to enhance their experience.\n* Triage and escalate bugs or technical issues to the appropriate teams while maintaining user communication.\n* Create and maintain support articles, help guides, and documentation.\n* Advocate for the user by sharing insights with product, design, and engineering teams.\n* Contribute to support process improvements and help us scale a world\\-class support operation.\n* Occasionally provide support during peak event times (evenings/weekends) as needed.\n\n### **What We’re Looking For:**\n\n\n* 2\\+ years of experience in customer support, preferably in a mobile app or e\\-commerce setting.\n* Passion for live events and an understanding of the excitement they bring.\n* Excellent written and verbal communication skills.\n* Tech\\-savvy, fast learner, and able to work independently.\n* Empathy, patience, and a genuine desire to help others.\n* Experience with support platforms like Zendesk, Intercom, or Freshdesk is a plus.\n\n \n\n### **Why You'll Love Working Here:**\n\n\n* You’ll help people access the events they love and create memories that last a lifetime.\n* Be part of a supportive, mission\\-driven team that values empathy and innovation.\n* Enjoy a flexible, remote\\-friendly work environment.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720127000","seoName":"ticket-platform-support-specialist-english","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/ticket-platform-support-specialist-english-6383617634637112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a3aa9dd8-1638-4364-9212-1429684d5302","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Exceptional support for live events","Empathetic and fast customer service","Remote-friendly work environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720127706,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617626073912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Data Analyst","content":"**Position Overview:**\n\n\nReporting to a Team Lead within the Performance and Planning team, part of the Global Operations, as a Senior Data Analyst you will help support one of the largest accounts within TELUS Digital’s call center business. Within this role you will be responsible for capturing, consolidating and analyzing financials. You will participate in financial processes such as triage, invoicing and accruals, ensuring timely and accurate submissions. As you become intimately familiar with these processes, you will streamline and automate to enhance productivity and accuracy.\n\n**Requirements:**\n\n* Schedule flexibility\n* Availability to work on\\-site\n\n \n\n**Responsibilities:**\n\n* Conduct comprehensive financial analysis, examining cost and revenue drivers in call center operations to maximize profitability and minimize financial risk\n* Consolidate financials from regional offices worldwide\n* Participate in and implement projects to improve, simplify, and automate financial processes\n* Assist with financial forecasting, monthly and annual budgeting\n* Collaborate and interlock with Global Finance teams to validate forecast and budget assumptions across lines of business\n* Support customer and stakeholders requests related to financials\n\n**Qualifications:**\n\n* 2\\-4 years of experience as a business analyst with knowledge of accounting and finance best practices, experience in work force management also an asset\n* Ability to engage confidently with peers in planning and finance team\n* Fluent in English with excellent communication skills, written and verbal\n* Strong stakeholder management to build strong relationships with key stakeholders, both internally and externally.\n* Ability to handle multiple priorities and deadlines\n* Highly organized, motivated, and a driven self\\-starter with the ability to work both independently and as part of a high\\-performing team\n* Strong financial, analytical, and data proficiency with a problem\\-solving mindset to address business challenges\n* Advanced proficiency in Google Sheets, Excel, data analysis tools, and BI tools\n\n**Preferred:**\n\n* Experience in finance and financial processes\n* Degree in Business, Finance, or Accounting\n* Relevant professional certifications such as CPA, CISA, CMA, Workday Certifications\n\n**TELUS Values**\n\n\nTELUS Digital recognizes and embraces the importance of values in our ever\\-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:\n\n\nWe passionately put our customers and communities first\n\n\nWe embrace change and innovate courageously\n\n\nWe grow together through spirited teamwork\n\n\nAt TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758720127000","seoName":"senior-data-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-chepen/cate-acct-relationship-mgmt/senior-data-analyst-6383617626073912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"84f9021b-eaef-4f4c-9ec6-22b508acc075","sid":"d1ebc8e7-379b-4a4b-918a-0948d0270978"},"attrParams":{"summary":null,"highLight":["Senior Data Analyst role","Financial analysis and forecasting","Global finance collaboration"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tolón,Cajamarca","unit":null}]},"addDate":1758720127036,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"MPMP+26 Tolón, Peru","infoId":"6383617603558712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Information Technology , End User Computing Specialist","content":"**\\*\\*\\*Applicants should be available and willing to work on\\-site and/or from home, depending on business needs.\\*\\*\\*** **Information Technology , End User Computing Specialist** \n\n \n\n \n\n**Position Overview**\nAs an End User Computing Specialist, you focus on providing technical assistance and support to end users in an organization. You ensure that computer systems, software applications, and related peripherals are functioning properly and meeting the needs of end users. You may be responsible for: technical support, hardware and software installation, user account management, system updates \\& maintenance, IT asset management, security \\& compliance. **Key responsibilities:*** Provide technical on\\-site support to end\\-users for the resolution of issues with hardware or software\n* Create Wi\\-Fi credentials for clients and other visitors, and provide any required support to enable access\n* Install, configure, and maintain operating systems and software applications\n* Troubleshoot reported issues and escalate to the specialized team when required (Network, Telephony, Server, etc.)\n* Provide support and troubleshooting expertise for new client launches\n* Perform hardware maintenance and upgrades, coordinating with vendors for hardware repairs or replacements\n* Maintain technical documentation of configurations, procedures, and troubleshooting steps.\n\n **Requirements \\&** **Core** **Competencies****:*** Schedule flexibility. \\- On\\-call support.\n* Managing self\\-development\n* Embracing technology\n* Focusing on customers\n* Giving support\n **Functional competencies:*** Knowledge of operating systems, hardware, and software applications\n* Expertise in technology monitoring\n* Expertise in IT service management processes\n* Excellent troubleshooting and problem\\-solving skills\n* Ability to handle multiple priorities\n* Strong interpersonal and stakeholder management skills\n\n **Qualifications:*** 3\\+ years of experience in end\\-user computing or equivalent roles (desirable)\n* Bachelor’s degree in Computer Science, Information Technology, or a related field\n* Relevant certifications are desirable\n* B1\\+ oral and written English\n **Equal Opportunity Employer**\nAt TELUS Digital, we are proud to be an equal\\-opportunity employer and are committed to creating a diverse and inclusive workplace. 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If so, Tigo is for you!\n \n\n \n\nWe are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions.\n \n\n \n\nCome and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.\n \n\n \n\nThis is your opportunity, come and be part of Sangre Tigo!\n \n\n \n\n**Apply right now!**\n\nB2B Digital Sales Solutions Lead\n**¡UNITE A NUESTRO EQUIPO B2B EN EL SALVADOR!**\n\nWe are looking for passionate individuals to generate opportunities in the digital world **Apply now and grow with us!** ✨\n \n\n**We are looking for a** **B2B Digital Sales Solution Lead.** \n\n**Location:** El Salvador\n\n\n**Main Purpose** **:** Responsible for lead generation and opportunity identification for digital products within assigned accounts. 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We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential.\n\n\nOur Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best.\n\n\nSangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history.\n\n\nWe promote the digital lifestyle and take full advantage of technology to facilitate the day\\-to\\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. 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