Chepen Security Job Listings

IT & Network Security Assurance Expert64144967056515120

Indeed

IT & Network Security Assurance Expert

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** IT \& Network Security Assurance Expert **Are you passionate about cybersecurity?** This is your chance to make an impact on digital security! **We are looking for an IT \& Network Security Assurance Expert** . **Location:** El Salvador **Main Purpose:** Responsible for the operation and implementation of Security solutions in networks (NW \& IT), ensuring stability, compliance with Assurance processes and international frameworks such as NIST and SOX. **Responsibilities:** * Lead follow-up and analysis meetings with internal client Operations and business teams to identify trends, root causes of issues, and jointly generate improvement proposals for computer security systems. * Ensure the knowledge management model and processes. * Participate in feasibility, design, and transition of service developments throughout the lifecycle of computer security systems. * Administer security solutions such as Antivirus consoles, SIEM, IPS, NAC, Antispam, Content Filtering, DLP, Firewalls, and continuous data encryption solutions. * Contribute to security assessments on current technologies to identify potential improvements. * Define and monitor operational effectiveness metrics for actions performed as IT /NW Security Expert. * Assist the local ISO team in conducting root cause analyses of security incidents. * Guarantee the management of tools that maintain the company's information protection. * Manage tasks related to vulnerability remediation or mitigation of security incidents. * Define, document, and implement operational procedures for Information Security solutions. **Requirements:** * Graduated with a degree in **Computer Engineering or Computer Science.** * Experience in **security solutions** (AV, SIEM, Firewalls, PAM, IAM, etc.) * Knowledge in **application, data, system, and network security.** * Desirable experience in **Data Centers.** * + Experience in **incident and change management.** * Advanced **English.** **Apply now and become part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#TigoElSalvador \#Telecommunications \#ProfessionalGrowth** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

B2B Enterprise & Business Postsales Engineer63841202427523121

Indeed

B2B Enterprise & Business Postsales Engineer

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** B2B Enterprise \& Business Postsales Engineer **Be part of the team driving digital solutions!** If you are passionate about providing support, accompanying customers, and bridging the technical and commercial worlds, we are looking for you. **We are looking for a B2B Enterprise \& Business Postsales Engineer.** **Location:** El Salvador **Main Purpose:** Responsible for coordinating post-sales service by providing technical-commercial advice, helping customers understand and maximize the value of the products and services they have contracted. **Responsibilities:** * Technical-commercial management of requests from TIGO customers * Technical-commercial advisory. * Develop customer-facing technical report analysis, interpreting them to describe results from cybersecurity usage reports or cloud service reports, improving the quality of Tigo's products and services. * Follow-up on service requests related to faults or change management. * Track tickets escalated by customers to NOC, SOC, DOC for resolution. * Monitor and resolve support provided by suppliers for solutions delivered to TIGO customers. * Review customer retention cases due to objections regarding faults or service issues. * Maintain complete and updated documentation of solutions according to applied modifications. **Requirements:** * **Graduated in** Telecommunications Engineering, Computer Systems, Cybersecurity, or related fields. * **Certifications:** CCNA/CCNP Security, Azure/AWS Cloud, CISSP, ITIL, COSO. * **2 to 4 years of experience** in similar roles in after-sales service, pre-sales/post-sales engineering. * **Experience with corporate clients**, especially in connectivity, networking, and IT services solutions. * ️ **Communication skills** both verbal and written. **Apply now and become part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#TigoElSalvador \#Telecommunications** **\#ProfessionalGrowth** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

Employee Services Intern (Pasantía)63839920700801122

Indeed

Employee Services Intern (Pasantía)

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Employee Services Intern (Pasantía) JOIN OUR TEAM IN EL SALVADOR WITH THE TIGO INTERNSHIP PROGRAM! We are looking for an **Employee Services Intern** for the HR area Project duration: 6 months Location: Campus Tigo, Tuscania, El Salvador **General Objective:** Support the human resources team by performing transactions related to assigned human resources processes and services, in accordance with company policies and procedures. **Responsibilities:** * Assist employees in navigating and using the organization's self-service systems and platforms to complete human resources service and process transactions. * Create and document process steps, procedures, frequently asked questions, and call and email scripts. * Respond to general employee inquiries and ensure accurate responses in accordance with policies and information available on portals and designated sites as legitimate sources of human resources information. * Administer the employee health and life insurance process. * Identify opportunities for improvement in human resources processes and services. * Comply with information security and confidentiality standards and procedures. * Timely update the case management system, documenting all contacts and conclusions/results for each case. Validate reports according to received requests * **Requirements:** * Student pursuing a degree in business administration, marketing, or related fields. * Customer service orientation and ability to resolve employee inquiries. * Strong written and verbal communication skills. * Organizational skills, follow-up ability, and attention to detail. * Teamwork and proactive attitude. * Confidentiality and responsible handling of sensitive information. Intermediate Microsoft Excel skills * **Apply now and become part of the future of telecommunications in El Salvador!** **\#Internship \#TigoElSalvador \#Telecommunications** **\#ProfessionalGrowth** Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

B2B Corporate & Government Postsales Engineer63837894031489123

Indeed

B2B Corporate & Government Postsales Engineer

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** B2B Corporate \& Government Postsales Engineer **¡Estamos en búsqueda de nuevos talentos!** If you are interested in providing support, accompanying the customer, and connecting technical and commercial aspects, this position is for you. **We are looking for a** **B2B Corporate \& Government Postsales Engineer** **.** **Location:** El Salvador **Main Purpose:** Responsible for coordinating post-sales service by providing technical-commercial advice, helping customers understand and fully leverage the products and services they have contracted. **Responsibilities:** **Technical-commercial management of TIGO customer requests** * Technical-commercial advisory. * Develops technical report analysis for customers, interpreting them to describe results from their cybersecurity or cloud service usage reports, improving the quality of Tigo's products and services. **Follow-up on service requests, fault resolution or change management** * Monitoring of tickets escalated by customers to NOC, SOC, DOC. * Monitoring and resolution of support provided by suppliers to TIGO customer solutions. * Review of customer retention cases due to objections regarding faults or service issues. * Maintenance of complete and updated documentation of solutions according to applied modifications. **Requirements:** * **Graduated in** Telecommunications Engineering, Computer Systems, Cybersecurity or related fields. * **Certifications:** CCNA/CCNP Security, Azure/AWS Cloud, CISSP, ITIL, COSO. * **2 to 4 years of experience** in similar roles in post-sales support, pre-sales/post-sales engineering. * **Experience with corporate clients**, especially in connectivity, networking and IT services. * ️ **Communication skills** verbal and written. **Apply now and become part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#TigoElSalvador \#Telecommunications** **\#ProfessionalGrowth** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru

IT Assurance Specialist63837892834177124

Indeed

IT Assurance Specialist

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** IT Assurance Specialist **¡Join our IT team!** If you are passionate about IT service management, continuous improvement, and system security, we want you on our team! **We are looking for an IT Assurance Specialist.** **Location:** El Salvador **Main Purpose:** Collaborate in defining strategies that ensure end\-to\-end IT service availability. Implement and oversee compliance with best practices in change, incident, problem, and access management, as well as business continuity (DRP). Coordinate with vendors and local and regional support teams to ensure operational efficiency. Execute internal controls, support system audits, and ensure compliance with current company security control frameworks. **Responsibilities:** * Execute necessary processes to ensure IT service availability, meeting SLAs for end\-to\-end services supporting business operations and internal use. * Ensure compliance with defined metrics for the area and maintain constant oversight of quality indicators for services under administration. * Ensure proper functioning and performance of end\-to\-end services enabling the customer lifecycle or internal business functionalities by properly executing the Change Management process. * Analyze and identify improvement opportunities based on incident and problem resolution statistics, internal customer feedback, and efficiency optimization efforts. * Participate in feasibility assessment, design, and transition of service developments. * Ensure compliance with audit controls, serving as the point of contact for internal and external auditors, evaluating and proposing follow\-up actions for remediation and strengthening of internal policies. **Requirements:** * **Bachelor’s degree in Systems Engineering or Computer Science.** * **Certification:** ITIL / ETOM / related to information technology, Information Security (desirable). * **6 years of experience** in IT operations. * ️ **Prior experience** in IT systems support. * Experience in **audit processes and documentation of evidence.** * Knowledge of **monitoring and control of IT systems.** * + Experience in **execution and evaluation of stress tests** on IT systems. **Knowledge and Skills** * ️ NIST Cybersecurity Framework. * ️ Relational and non\-relational databases. * PL/SQL programming. * ️ Windows and Linux operating systems. * Knowledge of consumption and debugging of application services (API) SOAP, REST, and use of tools such as SoapUI, JMeter, and Postman. * ️ Communication skills with technical and non\-technical departments. **Apply now and become part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#TigoElSalvador \#Telecommunications \#ProfessionalGrowth** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*

MPMP+26 Tolón, Peru