Description
Job Summary:
We are seeking a specialized professional to manage logistics services, coordinating operations, transportation, and customer service while ensuring smooth information flow.
Key Highlights:
1. Comprehensive management of logistics services and supply chain
2. Key coordination among customers, operations, and transportation
3. Customer service with a professional and empathetic approach
A logistics operator company with over 17 years in the market requires a specialized professional with relevant competencies and work experience to perform logistics services management functions at our Chorrillos branch, offering all statutory benefits.
**Requirements:**
* Technical diploma or bachelor’s degree in Administration or Industrial Engineering.
* Training in logistics courses and basic Excel.
* Minimum 6 months of experience in customer service, transportation coordination, and warehouse documentation management (e.g., delivery notes or purchase orders).
**Responsibilities:**
* Receive and process order numbers in the system for warehouse preparation.
* Accurately generate electronic warehouse and transportation delivery notes in compliance with current regulations.
* Coordinate with the operations/warehouse team on picking and order preparation processes, ensuring adherence to scheduled timelines and specifications.
* Schedule and plan customer deliveries, considering time windows, locations, and available resources.
* Coordinate with the transportation department (internal or external fleet) on route planning and efficient delivery of orders to destinations.
* Serve as the primary liaison between customers (sales/commercial), operations (warehouse), and transportation to ensure seamless information flow.
* Respond to customer inquiries and requests regarding logistics matters (e.g., order status, freight quotations, delivery timelines, claims, etc.).
* Proactively inform customers about shipment status and resolve any delivery-related issues.
* Maintain clear, professional, and empathetic communication to strengthen customer relationships.
* Ensure accurate digital documentation.
**Working Hours:**
· Standard schedule: Monday to Friday, 7:50 AM to 5:50 PM; Saturdays, 7:50 AM to 11:00 AM.
· Extended hours based on demand or project needs.
· Work Location: Chorrillos.
**Benefits:**
· Payroll employment with all statutory benefits (CTS + Bonus + Vacation + Family Allowance + Statutory Life Insurance).
· Private health insurance (ESSALUD).
· SCTR insurance (PRIVATE CLINIC).
· 100% covered training programs per company policy.
· Corporate discounts.
· Salary advance via BCP payroll account.
· Positive work environment.
**Salary:**
· Salary: S/1,550.00 gross
Monthly salary: S/.1,550.00
Work modality: On-site employment