Description
Job Summary:
DC Tech is seeking a Level 2 Technical Support specialist to deliver innovative and technological solutions, performing software and hardware installation, configuration, diagnosis, and maintenance.
Key Highlights:
1. Opportunities for growth in technology
2. Ongoing training
3. Company with extensive experience in technological solutions
DC Tech, a prominent Peruvian company with a long-standing track record of delivering innovative and technological solutions, is currently seeking top talent to fill the position of **LEVEL 2 TECHNICAL SUPPORT**.
**Requirements:**
· Certified Technical Professional or Bachelor’s degree in Systems Engineering, Computer Science, Computing, or related Information Technology fields.
· Minimum 2 years’ experience as Level 1 and/or Level 2 Technical Support.
· Basic knowledge of hardware and software — Windows and macOS.
· Proficiency with remote support tools (TeamViewer, AnyDesk).
· Availability to work on-site Monday through Saturday, from 7:00 AM to 4:00 PM / 8:00 AM to 5:00 PM at the client’s site located in SJM (Mall del Sur).
**Responsibilities:**
· Installation and configuration of software and applications.
· Hardware and software diagnostics.
· Replacement of components in desktop computers, laptops, projectors, printers, etc.
· Formatting of computer equipment.
· Removal of spyware that slows down equipment performance.
· Replacement or configuration of IP phones or headsets.
· Configuration of email accounts, Dropbox, VPN, antivirus, Wi-Fi, and corporate applications on computers and mobile devices.
· Diagnosis and replacement of peripherals.
**Benefits:**
· Formal employment under the MYPE labor regime starting on Day 1.
· Salary above market rate.
· Statutory Life Insurance and SCTR.
· Ongoing training.
· Opportunities for growth in technology.
Salary: S/.1,130.00 – S/.1,500.00 per month
Work Location: On-site employment