Description
Job Summary:
We are seeking a Production Assistant to manage orders, provide customer service via social media, and track sales and delivery processes.
Key Responsibilities:
1. Manage orders and customer service via social media and telephone.
2. Coordinate quotations, production, shipments, and payment receipts.
3. Maintain active communication with customers regarding the status of their orders.
Prestigious pastry company **CORPORACIÓN RAULETTI S.A.C**, a market leader for 16 years, is seeking experienced female candidates for the position of **PRODUCTION ASSISTANT**, who meet the following profile:
**REQUIREMENTS**
* Reside in areas adjacent to Carabayllo.
* Have at least one year of experience in similar positions (Sales and Customer Service).
* Basic knowledge of Excel.
* Completed secondary education.
**RESPONSIBILITIES**
* Promptly respond to customer calls, messages, and comments across various social media platforms.
* Provide product information to customers via social media and telephone calls.
* Check stock availability and supply status for quoted products.
* Keep the price and promotion catalog updated for distribution to customers.
* Track orders from quotation through to product delivery.
* Process customer orders (quote, forward order to production, calculate shipping cost, issue payment receipt, generate customer and accounting order forms).
* Monitor payment procedures (bank transfers, deposits, etc.).
* Verify order fulfillment by the production department.
* Maintain active communication with customers to notify them of their order status.
* Perform other related duties within the established working hours.
**WORK HOURS:**
* 07:30 PM \- 05:00 AM
Employment Type: Full-time
Employment Type: Full-time
Salary: Starting from S/.1,300\.00 per month
Application Question(s):
* How long would it take you to commute from your residence to Trapiche?
* Are you currently studying?
* Do you have Excel knowledge?
Work Location: On-site employment