Job Summary: We are seeking a Control Tower Operator to monitor crane units, coordinate services with insurance companies, and provide real-time customer support. Key Highlights: 1. Real-time monitoring of crane units and management of active services. 2. Key coordination with customer service and insurance companies. 3. Ability to work under pressure and make quick decisions. **WE ARE LOOKING FOR A CONTROL TOWER OPERATOR!** A growing company is seeking a **CONTROL TOWER OPERATOR** to join our team. This role is critical to ensuring proper tracking of our **crane units via GPS system**, as well as **coordinating and covering services jointly with insurance companies**, customer service, and rapid response teams. **Responsibilities** * Real-time monitoring of crane units via GPS system. * Tracking and control of active services. * Coordination with the customer service department and rapid response to ensure proper case handling. * Management and tracking of incidents reported by insurance companies. * Constant communication with operators, customers, and internal departments. * Recording and updating information in internal systems. **Requirements** * Minimum education: Completed secondary school (technical or university studies in progress preferred). * Multichannel customer service skills: **phone calls, WhatsApp, chat, and email**. * Ability to work under pressure and make quick decisions. \* **We Offer** * **14 salaries per year** * All **statutory benefits** * Job stability * Positive work environment * Timely payments **APPLY HERE** * Email us at: **gdh@ingenicorp.com** * Contact us via WhatsApp: **914 724 691** Employment type: Full-time, Permanent Work location: On-site