Description
Job Summary:
Format Coordinator for Mass Stores, responsible for supervising operational and administrative tasks, analyzing performance, and proposing strategies to improve sales and operations.
Key Responsibilities:
1. Supervise store operations and administration.
2. Analyze and evaluate sales performance, shrinkage, and expenses.
3. Propose strategies to improve sales and operations.
Tiendas Mass, a company that promotes and respects gender equality, inclusion, and diversity in its recruitment and selection processes, belongs to the Intercorp Group — a retail industry leader and ranked among the top 05 of Great Place to Work — is seeking top talent to take on the following challenge:
· Format Coordinator
· RESPONSIBILITIES:
Supervise operational and administrative activities of assigned Mass Stores through regular visits, verifying proper merchandise stocking and display, service levels, facility order and presentation.
Continuously analyze and evaluate: sales performance, shrinkage levels, store expenses, personnel expenses, staff training, customer service, and service levels across assigned format stores.
Achieve annual targets for sales, shrinkage, personnel expenses, store expenses, and inventory levels for assigned format stores.
Monitor merchandise stock levels in stores, conduct periodic inventory verifications, and review physical warehouses and system records.
Provide guidelines and instructions for correct implementation of store policies and procedures, as well as human resource management practices including training, performance evaluation, motivation, etc.
Propose new sales strategies and policies to enhance operations and sales performance of assigned format stores.
Supervise proper implementation of commercial strategy and promotions across assigned format stores, as well as their related KPIs.
Ensure efficient and responsible use of company resources and achieve profitability for assigned business units.
Lead implementation and opening of new stores, ensuring timely inventory availability, preparing work teams, and coordinating communication with support areas such as security, maintenance, human resources, and commercial departments.
· REQUIREMENTS:
Bachelor’s degree in Business Administration or related field.
Experience as a Business Unit Supervisor.
Experience using and evaluating business performance through management indicators in the retail sector.
Intermediate-level proficiency in Microsoft Office.
Willingness to travel within Junin: Huancayo and surrounding areas.
· Our sole official application channel is the Intercorp Retail Employment Portal. Please note that the entire selection process is fully digital, and no fees are charged at any stage.
TIENDA MASS, a company that promotes and respects gender equity, inclusion, and diversity in its talent attraction and development processes.
· At Intercorp, we are committed to equal opportunity. All applicants will be considered without regard to ethnic origin, gender, age, marital status, sexual orientation, religion, disability, nationality, or economic condition.-Requirements- Minimum Education: University Graduate
1 year of experience
Keywords: resident, supervisor, assistant manager, deputy manager, responsible person, coordinator, manager, captain, operations, operations