Job Summary: We are seeking committed, agile, and decisive individuals with critical thinking skills, capable of acting under pressure and demonstrating empathy when interacting with customers. Key Highlights: 1. Ability to act under pressure in urgent situations 2. Empathy and appropriate treatment of customers under stress 3. Committed, agile, and decisive individual We seek committed and attentive individuals who are agile and decisive, possess critical thinking skills, can act under pressure and in urgent situations, and demonstrate empathy and appropriate treatment of customers in stressful situations. Requirements: Education and/or experience: Administration, Communications, or related fields Minimum 2 years in similar positions. Languages: Fluent English proficiency (mandatory). Technical knowledge: Advanced proficiency in Microsoft Office tools. Billing: Knowledge of billing processes Effective communication skills Full and formal command of the Spanish language Availability: Immediate. Flexible working hours according to company needs. Day and night shifts required (2 vacancies) MONDAY TO FRIDAY 2PM \- 2AM FULL-TIME SHIFT \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- SATURDAY AND SUNDAY 1AM \- 1PM FULL-TIME SHIFT Employment Type: First 3 months on service invoice basis. On-site work in San Isidro, Lima (reference: near Canaval y Moreyra Station) Subsequently, an evaluation will be conducted to determine continuation and terms; Spanish and Peruvian holidays are worked, with corresponding compensation. Position Type: Full-time Work Location: On-site employment