Description
Position Summary:
We are seeking a Technical Support Coordinator with leadership, organizational skills, and customer orientation to supervise teams and manage documentation.
Key Responsibilities:
1. Leads and supervises technical support teams.
2. Develops and manages SSOMA documentation, reports, and procedures.
3. Manages customer service and coordinates technical services.
**TECHNICAL SUPPORT COORDINATOR**
We are looking for a professional to fill the position of **Technical Support Coordinator**, possessing leadership ability, organizational skills, and customer orientation.
**Requirements:**
* Degree in Administration and/or related fields
* Minimum 4 years of experience
* Age between 28 and 50 years
* Immediate availability
· Experience coordinating and supervising technical personnel.
· Knowledge of developing and managing documentation for **SSOMA** (Occupational Safety, Health, and Environment).
· Excellent technical report writing, procedure drafting, email communication, and administrative documentation skills.
· Experience handling and following up on customer requests.
· Ability to plan, coordinate, and supervise technical support activities.
· Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
· Ability to work under pressure and meet established deadlines.
**Competencies:**
* Leadership and personnel management.
* Organization and planning.
* Effective communication.
* Proactivity and responsibility.
* Customer service orientation.
* Analytical and problem-solving skills.
* Attention to detail and orderliness.
**Main Functions:**
· Coordinate and supervise the technical support team.
· Develop and control SSOMA-related documentation.
· Draft technical reports, procedures, and documentation required by customers.
· Manage customer request handling and follow-up.
· Coordinate the execution of technical services and activities.
· Monitor compliance with internal procedures and quality standards.
**Join our team and become part of a company focused on service excellence and continuous improvement.**
Salary: S/.1,800\.00 \- S/.1,900\.00 per month
Workplace: On-site employment