OPERATIONS MANAGER

Description

Job Summary: Occupational Clinic S&M is seeking an Operations Manager with solid experience in operational management, process optimization, and leadership of multidisciplinary teams to ensure operational efficiency across branches and services. Key Highlights: 1. Lead continuous improvement projects with organizational impact. 2. Opportunity for professional development and career growth path. 3. Lead and supervise the overall operations of branches and services. **Occupational Clinic S\&M** is seeking an **Operations Manager** with strong experience in operational management, process optimization, and leadership of multidisciplinary teams. We seek a strategic professional, results-oriented and committed to continuous improvement, capable of ensuring operational efficiency across our branches and services. **Main Responsibilities** * Lead and supervise the overall operations of the company's branches and services. * Manage and monitor the performance of Branch Coordinators and the Systems department. * Implement management indicators (KPIs) and monitor achievement of operational objectives. * Identify, document, standardize, and optimize processes using BPM methodologies. * Develop procedural manuals, flowcharts, and operational checklists. * Supervise logistical control, inventory management, procurement, and equipment maintenance. * Ensure operational continuity of campaigns, clinic-based services, and external services. * Manage permits, licenses, and regulatory compliance (Civil Defense, Municipalities, etc.). * Respond to inspections and audits conducted by regulatory authorities. * Analyze operational costs and develop improvement proposals to enhance efficiency and profitability. * Lead continuous improvement projects focused on resource and process optimization. **Requirements** * Bachelor’s degree in Industrial Engineering, Business Administration, Business Management, or related fields. * **Minimum 2–5 years of experience in managerial or Senior Coordination roles** in Operations, Logistics, Services, or Healthcare. * Proven experience leading multidisciplinary teams. * **Experience in Occupational Health** * Demonstrated experience in process identification and redesign, manual development, and KPI implementation. * Desired experience in permit/license management and handling regulatory inspections. * Proficiency in process mapping tools (Bizagi, Visio, Lucidchart, or similar). * Advanced Excel proficiency required. * Power BI (desirable). * Experience with ERP systems for operational management. * Knowledge of inventory control, supply chain, and project management. **Competencies** * Leadership. * Analytical thinking. * Results orientation. * Organization and planning. * Negotiation skills. * Problem-solving ability. * Effective communication. * Proactivity and continuous improvement. **Working Conditions** * **Work Modality:** On-site. * **Location:** Av. Brígida Silva de Ochoa N.° 398, San Miguel – Lima. * **Working Hours:** Monday to Friday, 8:00 a.m. to 5:30 p.m.; Saturdays, 7:00 a.m. to 1:30 p.m. **We Offer** * Employment under Microenterprise Payroll System. * Market-competitive remuneration aligned with experience. * Opportunity to lead continuous improvement projects with organizational impact. * Professional development and career growth path. If you meet the profile and are looking to take on a leadership challenge within a continuously growing organization, apply with us! Salary: S/.3,000.00 – S/.3,500.00 per month Application Questions: * In which district do you reside? * Please specify your field of study and whether you hold a professional degree. * Do you have at least 2 years of experience as an Operations Manager or Coordinator? * Have you worked in an occupational clinic, clinic, medical center, or healthcare-sector company? For how long? * Have you led multidisciplinary teams of more than 30 employees? * Do you have experience managing inspections or permits with entities such as Municipalities, Civil Defense (ITSE), DIGESA, or other regulatory bodies? * Are you available to work the stated schedule? * What is your monthly salary expectation? (Open-ended response) Workplace: On-site employment