Job Summary: We are seeking a customer service agent to handle calls, resolve inquiries, manage interactions, and advise on purchasing decisions, with a focus on achieving goals and ensuring customer satisfaction. Key Highlights: 1. Customer service with opportunities for up-selling and follow-up. 2. Develop your talent in a professional growth environment. 3. Promote innovation and creativity in problem-solving. **Responsibilities:** * Handle calls and provide clear information about products or services. * Efficiently resolve inquiries, complaints, and incidents. * Manage and follow up on customer interactions. * Advise customers on purchasing decisions. * Offer improvements, additional sales, and cross/upselling. * Adhere to protocols, scripts, and customer service policies. * Achieve performance goals and key performance indicators. **Requirements:** * Completed secondary education. * Basic proficiency in office tools; stable internet connection required. * Must be of legal age. **Benefits:** * Flexible schedules with one rotating day off per week (must be available to work remotely between 12 PM and 12 AM). * Shifts: (12 PM to 9 PM)\- (1 PM to 10 PM)\- (2 PM to 11 PM)\- (3 PM to 12 AM) * Remuneration: S/ 1130 * Benefits: Bonuses, unlimited commissions, provision of all necessary work tools, and full payroll processing from your first day of employment. **Competencies:** * Strong communication skills and customer orientation. * Commitment to goals and service excellence. * Flexibility and adaptability to change. * Innovation and creativity in problem-solving. Join our team and develop your talent in customer service! Apply now and become part of a company that supports your professional growth. Salary: S/.1,130\.00 \- S/.1,500\.00 per month Application Question(s): * Please provide your WhatsApp number and availability for calls so we can contact you. * In which district do you reside? * Do you have immediate availability? Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
