Technical Support Assistant

Description

Job Summary: We are seeking a Technical Support Technician to provide on-site and remote technical support, install and configure equipment, and resolve hardware and software issues, with a focus on user assistance. Key Highlights: 1. Comprehensive technical support for users (on-site and remote) 2. Diagnosis and resolution of hardware and software issues 3. Positive work environment and opportunities for growth A reputable company is looking for a Technical Support Technician to join our team. Position Profile Technical or university education in Systems, Informatics, Computer Science, or related fields. Experience in hardware and software technical support (preferred). Knowledge of Windows operating systems, basic networking, and equipment maintenance. Ability to resolve incidents and assist users. Responsibility, proactivity, and teamwork. Main Responsibilities Provide on-site and remote technical support to users. Install, configure, and maintain computer equipment. Diagnose and resolve hardware and software issues. Manage user accounts and system access. Document incidents and track reported cases. We Offer Payroll inclusion according to company policies. Positive work environment. Professional growth opportunities.-Requirements- Minimum Education: Technical 1 year of experience Skills: Microsoft Excel Keywords: assistant, helper, auxiliary, aide, support, technician, tech, technologist, technology, technician, assistant, helper, aide, support, technician, tech, technologist, technology