Office Support - In-Person Customer Service

Description

Job Summary: We are looking for an active and communicative individual with a strong service orientation to handle customer requests, supervise operations, and maintain high-quality standards. Key Highlights: 1. Professional learning and development opportunities 2. A flat organization that values ideas and opinions 3. Flexibility with semester-long free hours and birthday days off Who Are We Looking For? We seek an active individual with strong interpersonal skills, exceptional service orientation and assertive communication, as well as outstanding problem-solving ability — working alongside their leader to deliver the best possible experience to customers. Experience and Knowledge: * Direct customer service experience (mandatory) * Technical or university graduate in Administration, Hospitality, or related fields * Basic Microsoft Office proficiency * Basic/Intermediate English Responsibilities: * Manage customer requests, ensuring customer satisfaction and fulfillment of our value proposition. * Supervise and coordinate cleaning and maintenance activities to uphold high operational quality standards. * Administer and control inventory of supplies required for daily operations. * Update and maintain operational and administrative control tools to improve efficiency and accuracy. * Serve as the liaison between the back-office team and the office management team to ensure seamless communication regarding office-related information. * Collaborate on other office management-related tasks as needed. General Conditions: * On-site work mode, Monday to Friday, from 8:30 am to 5:30 pm. * Location: San Borja, with rotation to other company offices. * Initial contract term of 6 months. * Monthly remuneration of S/ 1,500\.00 \- s/.1,7000 We Offer: * Learning opportunities where you take ownership of your professional development. * A fully flat organization where your ideas and opinions are heard — no hierarchies, no egos. * All statutory benefits \+ Statutory Life Insurance \+ EPS Base Plan covered at 100% \+ Oncology Insurance covered at 100%. * Flex Time: A pool of 28 semester-long free hours \+ half-day off for birthdays \+ half-day off for departmental integration per semester. Salary: S/.1,500\.00 \- S/.1,700\.00 per month Application Questions: * In which sectors have you worked with customers in person? * Have you worked in hospitality, retail, restaurants, or similar sectors providing in-person customer service? * Are you available to rotate among company offices to perform this role? * Please indicate your monthly salary expectations. Workplace: On-site employment