Summary: This position handles various teller tasks, assists customers in opening new accounts, and ensures customer satisfaction while maintaining accurate records and expanding the customer base. Highlights: 1. Handle diverse teller duties and assist with new account openings 2. Focus on customer satisfaction and relationship building 3. Utilize selling and cross-selling techniques to expand customer base **JOB SUMMARY**: This position is responsible for handling a variety of teller tasks and assisting customers in opening new accounts which will best meet their banking needs. **ESSENTIAL JOB FUNCTIONS:** * Handles a variety of duties for customers including paying and receiving monies. * Ensures customer satisfaction and reports any concerns to supervisor. * Keeps accurate records of all transactions. * Opens accounts for new and existing customers, assisting them in determining the account(s), which will best meet their professional needs. * Completes data input and necessary forms for opening new accounts, routes forms. * Ensure the bank’s services are carried out with a high degree of customer satisfaction. * Keeps accurate records of all transactions. * Assists customers with banking problems relating to new accounts. * Reports any concerns and unresolved issues to supervisor. * Maintains files for follow\-up of new and closed accounts and documentation for business accounts. * Processes printed check orders for customers. * Expands customer base through selling and cross\-selling techniques. * Demonstrates knowledge and expertise of basic teller functions and supports the Company’s overall mission, standards, policies and procedures, and confidentiality guidelines. * You may be required to go to another branch if required. **ADDITIONAL RESPONSIBILITIES:** * Performs other duties as required by management. * May participate in a wide variety of special projects and compile a variety of special reports. **REQUIRED QUALIFICATIONS:** * High school graduation or equivalent combination of education, training, or experience. * Strong proficiency in PC skills * 6 months of professional cash handling experience * 1\+ year of bank teller experience and professional banking/new accounts experience **PREFERRED QUALIFICATION:** * 2\+ years of bank teller experience and professional banking/new accounts experience **KNOWLEDGE, SKILLS, AND ABILITIES:** * Good verbal and written communication skills. * Good interpersonal skills: able to work well with a wide range of people. * Demonstrates dependability through good attendance and adherence to timelines and schedules. * Good follow\-through on projects and deliverables. * Strong attention to detail. * Strong analytical abilities and problem\-solving skills. * Strong organizational and time management skills. * Strong sense of customer service. * Some familiarity with cashiering equipment. * Able and willing to continue business skill development. **PHYSICAL REQUIREMENTS:** This is sedentary work that requires the following physical activities: * Sitting or standing for long periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity. * Occasional lifting (up to 20 pounds of currency/coins). **WORKING CONDITIONS:** * Normal office environment. * If you wish to apply for this position, please click the “Apply Now” button below. This will launch our Application for Employment and additional disclosures. Please fill out all forms, print and return them in person to the YNB Human Resources Department at 401 Elm, Yukon, OK 73099\. YNB is an equal opportunity and affirmative action employer. If you have additional questions please consult our Human Resources Department.