Description
Job Summary:
We are seeking a technician to perform diagnosis, maintenance, and repair of Garmin smartwatches, ensuring high quality standards.
Key Highlights:
1. Diagnosis and maintenance of Garmin smartwatches
2. Official technical training by the Garmin brand
3. Opportunity for professional development in watchmaking technology
We are a company member of SWISS HOLDING AG. Since 1991, we have represented and distributed high-technology products in Peru and Bolivia targeting the automotive, mining, fishing, agricultural, marine, recreational, fitness, aerospace, and other markets.
Among the main brands we currently represent and distribute are: Ancor, Attwood, Blue Sea, Cobra, Jabsco, Fusion, Garmin, GME, Quicksilver, Ritchie Navigation, Rule, Seachoice, Uflex, Shakespeare, Mercury Marine, Multiflex. We aim to continue incorporating more solutions for the Peruvian market.
**Job Objective:**
The primary objective is to perform diagnosis, maintenance, and repair of Garmin smartwatches, ensuring the highest standards of quality and functionality according to the manufacturer's official protocols.
**Responsibilities:**
* Diagnose hardware and software failures in Garmin smartwatches and sports watches.
* Perform preventive and corrective maintenance, including replacement of authorized components such as displays, batteries, and sensors.
* Conduct functional tests for GPS, connectivity, and sensors, validating synchronization with Garmin Connect.
* Update and configure firmware strictly following the brand's guidelines.
* Record diagnoses and results in the internal system and issue warranty technical reports.
* Provide specialized technical support to the customer service department when required.
* Meet service-level agreement (SLA) response times and established quality indicators.
**Requirements:**
* **Education:** Graduate in Electronics, Mechatronics, Telecommunications, or related fields.
* **Experience:** Minimum 1 year of experience in technical service for electronic devices or wearables. (Preferred)
* **Knowledge:** Hardware/firmware diagnosis and use of technical service tools.
* **Competencies:** Attention to detail, technical precision, quality orientation, and capacity for continuous learning.
* **Preferred:** Prior experience working with premium technology brands.
**Benefits:**
* Formal employment registration with all statutory benefits from day one.
* Official technical training by the Garmin brand.
* Opportunity for professional development within a leading company in the watchmaking and technology sector.
* Pleasant work environment and specialized tools
Salary: S/.1,200.00 - S/.1,400.00 per month
Work Location: On-site employment