Technical Support Assistant

Description

Job Summary: We are seeking a Technical Support Assistant to perform equipment and system maintenance, configuration, and management, providing effective support to staff and users. Key Responsibilities: 1. Preventive and corrective equipment maintenance 2. Server and network solution configuration 3. Security camera management and user support Peruvian company engaged in fuel sales is seeking: TECHNICAL SUPPORT ASSISTANT REQUIREMENTS: \- Technical or university-level education in Information Technology or related fields qualifying the candidate for support functions. \- Experience in server configuration \- Experience in network solution configuration \- Proficiency in Microsoft Excel (intermediate to advanced) \- Minimum 2 years of experience as a technical support specialist RESPONSIBILITIES: \- Preventive and corrective maintenance of all equipment \- Physical inventory control and control of all systems \- Configuration and registration of the Biometric Clock for attendance tracking \- Configuration, cleaning, and ensuring proper condition of computer equipment and projectors \- Security camera operation \- Promptly and effectively assisting all personnel requesting support \- Compliance with our organization's policies and core values \- Installation and execution of network and telephony tasks (network device configuration, cabling installation, etc.) \- Assisting users with Internet tools, office software, and company-specific software \- Promptly supporting and responding to requests from supervisors \- Timely response to user requests (via phone, chat, email, or helpdesk web portal) \- Maintaining all institutional technological resources in good condition and under proper control \- Preparation and documentation of technical support reports BENEFITS: \- Formal employment contract from day one, including all statutory benefits \- Career development path \- Market-competitive remuneration \- Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 1:00 PM Salary: S/.1,500\.00 \- S/.1,800\.00 per month (based on evaluation) Position Type: Full-time Compensation: S/.1,500\.00 \- S/.1,800\.00 per month Application Questions: * Do you have experience in this position? Please specify * Are you agreeable to the terms offered? * Are you available to work in Surco? Work Location: On-site employment