Description
Job Summary:
We are seeking Customer Service Advisors to interact with customers, resolve inquiries, and prevent complaints through written communication.
Key Highlights:
1. Friendly and effective written customer support
2. Prevention of complaints and identification of errors in products/services
3. Inclusive work environment with equal opportunities
Coolbox \- RadioShack, a retail sector company, is currently looking for full-time Customer Service Advisors / Virtual Channel representatives for our Miraflores office.
**Requirements:**
\- Customer service experience.
\- Knowledge of customer service principles.
\- Availability to work from 1:00 p.m. to 10\.00 p.m.
**Responsibilities:**
* Provide courteous written responses to customer communications regarding products, resolving their questions, inquiries, suggestions, requests, complaints, and grievances.
* Prevent complaints or grievances by identifying deviations and errors in products or services as part of customer service delivery.
**Work Schedule:**
1:00 p.m. to 10\.00 p.m.
One day off per week (either Saturday or Sunday)
**Work Location:**
Miraflores (Benavides Ave.)
"At Coolbox, we promote an inclusive work environment. Therefore, in our selection processes, we ensure equal opportunities for all candidates to join our team."
Salary: S/.1,135\.00 \- S/.1,175\.00 per month
Work Location: On-site employment