Description
Position Summary:
Comprehensive management of a dental clinic, including scheduling, financial administration, staff coordination, and maintaining an excellent working environment.
Key Highlights:
1. Multifunctional role in dental clinic management
2. Team leadership and activity coordination
3. Direct and empathetic interaction with patients
* Organize and supervise appointment scheduling, ensuring efficient allocation of dentists' time and minimizing idle time or overbooking.
* Receive and guide patients, address inquiries regarding treatments, costs, and schedules, and maintain courteous and empathetic communication.
* Manage the filing and confidentiality of clinical records, legal documents, and administrative files, complying with personal data protection regulations.
* Procure and manage inventory of dental supplies, cleaning materials, medications, and office supplies, maintaining appropriate stock levels and avoiding waste.
* Supervise maintenance of facilities, dental equipment, and IT systems, coordinating technical services as needed.
Financial Management
* Administer collections for consultations, treatments, and procedures.
* Record income and expenses, track accounts receivable and payable, and prepare periodic financial reports for management.
* Propose and manage patient financing plans or alternative payment methods.
* Collaborate with external or internal accounting teams by providing required information and documentation.
Management
* Coordinate activities of staff, dental assistants, and cleaning personnel, assigning tasks and ensuring a positive work environment.
* Participate in recruitment and training processes for administrative and support staff.
* Address patient complaints, suggestions, or conflicts promptly and professionally, seeking solutions that uphold the clinic's reputation.
* Assist in implementing patient outreach and retention strategies.
Competencies and Skills
* Organization, planning, and attention to detail.
* Responsibility, integrity, and discretion with sensitive information.
* Teamwork and leadership capabilities.
* Excellent interpersonal skills and empathy toward patients.
* Adaptability and ability to resolve problems quickly.
* Availability to adhere to the clinic's working hours.
Salary: Starting from S/.1,200\.00 per month
Work Location: On-site employment