IT Assistant

Description

Job Summary: Provide on-site and remote technical support, administer technological infrastructure, install and configure hardware and software, and manage information security. Key Highlights: 1. On-site and remote technical support for users. 2. Administration and maintenance of technological infrastructure. 3. Diagnosis and resolution of incidents on equipment and systems. **Responsibilities:** * Provide on-site and remote technical support to users. * Administer and maintain technological infrastructure (servers, networks, and computer equipment). * Install, configure, and maintain hardware and software. * Diagnose and resolve incidents related to equipment, systems, and connectivity. * Manage data backups and support the implementation of information security measures. * Keep equipment inventory and technical documentation up to date. * **Desirable (not mandatory):** support activities related to fiber optics, structured cabling, GPON/EPON technologies. **Requirements:** * Certified technician or graduate/bachelor in Computing and Informatics, Systems Engineering, Computer Engineering, Networks and Communications, Telecommunications, or related fields. * Experience in technical support, basic server administration, networking, and computer equipment maintenance. * Knowledge of Windows and/or Linux operating systems. * **Desirable (not mandatory):** knowledge or experience in fiber optics (installation, splicing, and testing), GPON/EPON technologies, structured cabling, and video surveillance systems. * Ability to work in teams, communicate effectively, demonstrate responsibility, and focus on results. Application Question(s): * What is your monthly salary expectation (on payroll)? * From when are you available to start working? Work Location: On-site employment