Description
Job Summary:
Hotel GHL Lago Titicaca is seeking a Quality Assurance Coordinator to ensure excellence in guest service.
Key Highlights:
1. Ensure service quality and guest experience.
2. Be part of the fastest-growing hotel chain in the region.
**Job Description**
The **Hotel GHL Lago Titicaca** is seeking its **Quality Assurance Coordinator**
**Mission:** Ensure guest service quality by guaranteeing compliance with Quality Standards and monitoring every step of the Guest Experience, based on management indicators.
*!!!We Are Creators of Experiences!!!*
*We are looking for you to help us make our guests happy with us*
**Requirements**
* We seek professionals in **hospitality and tourism**, or related fields.
* It is important that you have **at least 3 years of experience** in customer service or front office roles in hotels, preferably with team leadership experience.
* Proficiency in **English** is highly important.
* During the selection process, we will observe and evaluate the following **competencies**: Customer Orientation, Dynamism & Energy, Attention to Detail, Communication & Empathy, and Teamwork.
**Benefits**
Our Company offers a comprehensive benefits plan designed to *Create* ***Experiences with Happy People*****,\* including opportunities for career development with us, accommodation & food and beverage discounts, and a benefits plan, among others.\*
We invite you to join the fastest-growing hotel chain in the region!
Salary: S/.2,000\.00 \- S/.3,000\.00 per hour
Work Location: On-site employment