As a Waiter at Hiram Bingham, a Belmond Train, Machu Picchu, you are part of a team that shapes our guests' culinary experience. In this role, you will master the art of delivering exceptional service and an outstanding food and beverage experience. If you're looking to develop your skills and be part of the future of luxury, now is your moment. **Key responsibilities include:** * Providing exceptional and personalized service that is warm and efficient, with knowledge of the menu and the ability to make recommendations confidently and clearly. * Accurately taking food and beverage orders, ensuring attention to any special dietary requirements and offering menu recommendations based on guest preferences. * Correctly applying service protocols, meeting quality, efficiency, and timeliness standards in every guest interaction, always aiming to create a positive experience. * Maintaining order and cleanliness at the table and service area, removing used utensils and replenishing necessary items promptly. * Ensuring a proper closing experience by kindly bidding farewell to guests and thanking them for their visit. * Maintaining smooth communication with colleagues, respecting assigned service areas. * Taking care of dish presentation before serving, ensuring they are clean, hot, and without fingers touching sensitive parts of the plate. * Mastering knowledge of all products offered during service, including canapés, dishes, sauces, beverages, and wines, to clearly explain them to guests, answer inquiries accurately, and deliver timely service. This includes knowing ingredients, preparation methods, and suggested pairings, especially during events and special services. **Requirements:** **What you bring:** * Minimum of one year of experience providing exceptional customer service, handling food and beverages, and working in a fast-paced environment. * Intermediate to advanced English proficiency to carry out conversations in English with guests, explaining services, ingredients, and the story behind each dish. * Ability to answer questions, provide recommendations, and ensure a positive dining experience for guests. * Ability to interact with guests attentively to details and take accurate orders. * Organizational, planning, and communication skills to coordinate effectively with the kitchen and other staff members. **Benefits:** **What we offer:** At Hiram Bingham, a Belmond Train, Machu Picchu, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks, and benefits, including: * 100% covered Oncological Insurance for the employee and corporate rates for spouse and children * Complimentary experiences and preferential rates at our iconic destinations * Meals in the staff dining room * Hotel points * Tips * Competitive salaries * 4x3 schedule We strive to create an environment where our employees can thrive both personally and professionally. With our commitment to your continuous development, you'll have the opportunity to learn and grow alongside some of the most talented people in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and teams. This is your moment. Apply today! **About us:** Hiram Bingham, a Belmond Train, offers unforgettable journeys between Cusco and Machu Picchu. Guests enjoy exquisite cuisine, live music, and stunning views aboard 1920s-style carriages. Leisure trips last 3.5 hours each way, traveling through the picturesque Sacred Valley and the spectacular Urubamba Valley. The experience includes a private tour of the citadel. With our extensive offerings, the opportunities to build a unique career here are endless. Join us and achieve something truly exceptional. **The Belmond and LVMH family:** Hiram Bingham, a Belmond Train, Machu Picchu is proud to be part of LVMH and Belmond’s global collection of iconic hotels, trains, and river cruises dedicated to creating exceptional experiences worldwide. When you join one of our properties, you become part of a global family of historic hotels and breathtaking destinations, where our employees are the heart of the Belmond experience. Under Law No. 29973 "General Law for Persons with Disabilities," "all qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual expression or identity, sexual orientation, country of origin, genetics, disability, or age."