Food Services Supervisor

Description

Position Summary: This non-managerial position ensures optimal service, guest satisfaction, and compliance with quality and safety standards, supporting the team and management in daily operations. Key Highlights: 1. Ensure optimal service and meet guest needs. 2. Support the team in achieving common goals and meeting quality standards. 3. Contribute to the hospitality legacy of Marriott Hotels. **Additional Information**Flexible Shift Preferred **Job Number**26080366 **Job Category**Food and Beverage \& Culinary **Location**Esquina de la Calle Ruinas 432 y San Agustin, Cusco, Cusco, Peru, Cusco **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Ensure staff work as a team to guarantee optimal service and meet guest needs. Inspect staff personal hygiene and attire, and correct any deficiencies. Perform opening and closing duties, such as organizing required supplies and equipment, cleaning all equipment and areas, locking doors, etc. Inspect organization, cleanliness, and FIFO usage in storage areas. Complete scheduled inventories and restock or order necessary supplies. Monitor seat availability, service, safety, and guest well-being in dining areas. Issue work orders for maintenance repairs. Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact for the "Fair Treatment Guarantee and Open Door Policy" process. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniforms and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all fellow coworkers and treat them with dignity and respect. Support the team in achieving common goals. Meet quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (22.50 kg) or equivalent without assistance. Stand, sit, or walk for extended periods or throughout the entire work shift. Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, or machinery (e.g., to identify defects). Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above head and below knees, including bending, twisting waist, pulling, and stooping. Navigate narrow, confined, or elevated spaces. Climb up and down service stairs and/or ramps. Greet and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephone calls using appropriate etiquette. Listen and respond appropriately to concerns raised by other employees. Speak with others using clear and professional language. Perform other reasonable job-related tasks as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to non-discrimination on the basis of disability, veteran status, or other characteristics protected by applicable law. Law No. 26772* Marriott Hotels strives to elevate the art of hospitality by innovating whenever possible while maintaining the comfort of the familiar worldwide. As a host of Marriott Hotels, you will help us uphold our promise of “A Wonderful Hotel Experience, Always” through thoughtful, sincere service that anticipates guest needs—enhancing this living legacy. With a name synonymous with hospitality worldwide, we proudly invite you to explore employment opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** your best self. JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations worldwide. JW believes employees come first—because if you’re happy, guests will be too. JW Marriott associates are confident, innovative, authentic, intuitive, and carry forward the brand’s and founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience where you’ll be part of a community and enjoy genuine camaraderie with a diverse group of colleagues. JW creates opportunities for training, development, recognition, and—most importantly—a place where you can pursue your passion within a luxury environment focused on holistic well-being. Exceptional guest care begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** your best self.