Job Summary: This role is critical to ensuring daily technological functionality, enabling colleagues to work without interruption and maintaining service standards. Key Highlights: 1. Develop skills and become part of the future of luxury. 2. Foster a culture rooted in kindness and genuine connections. 3. Opportunities to learn and grow alongside talented people. As an IT Analyst (Temporary) at Rio Sagrado, a Belmond Hotel, Sacred Valley, you will be the key contact responsible for ensuring the hotel’s technology operates smoothly and reliably on a day-to-day basis. Through your timely support and management of systems and equipment, you will enable our colleagues to work uninterrupted and ensure operations run to the highest standards—directly contributing to a high-quality service experience for our guests. **If you’re seeking to develop your skills and become part of the future of luxury, now is your moment.** **Key Responsibilities Include:** * Perform maintenance (e.g., installing antivirus software, memory modules, etc.) on the property’s IT resources. * Maintain the hotel’s information systems. * Create and configure email accounts for property staff. * Provide technical assistance and support to various company users. * Perform backups of company systems and user data. * Assist guests with configuring internet access, email, and VPN. * Coordinate maintenance of communication equipment, printers, routers, switches, and modems. * Prepare and update the company’s email user list. * Receive and archive technical reports for company equipment and systems. * Perform preventive and corrective maintenance on hotel system software and hardware. * Coordinate and supervise external companies providing services or products purchased by the property. * Respond to user requests submitted via the helpdesk portal as promptly as possible. **Requirements** **What You Bring:** * Bachelor’s degree in Systems Engineering. * Minimum 1 year of experience. * Basic English language proficiency. * Intermediate-level Microsoft Office proficiency. Knowledge of computer and computing software * **Benefits** **What We Offer:** At Rio Sagrado, a Belmond Hotel, Sacred Valley, we take pride in fostering a culture grounded in kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, advantages, and benefits, including: * Shared accommodation. * 5x2 work schedule. * Meals provided in the staff dining room. We strive to create an environment where our colleagues can thrive both personally and professionally. With our commitment to your continuous development, you’ll have the opportunity to learn and grow alongside some of the most talented people in the industry. Join us and help create unforgettable moments for our guests, communities, and teams. This is your moment. Apply today! **About Us** Deep in Peru’s Sacred Valley, Rio Sagrado, a Belmond Hotel, offers an unparalleled connection with nature. All rooms sit along the banks of the Urubamba River and exude Andean charm. Exquisite cuisine features organic produce from the hotel’s own gardens. At a lower altitude than Cusco, it’s the perfect place for our guests to acclimatize before visiting Machu Picchu. **With our extensive offerings, opportunities to build a unique career here are endless. Join us and achieve the truly exceptional.** **The Belmond and LVMH Family** Rio Sagrado, a Belmond Hotel, Sacred Valley, proudly belongs to LVMH and the global collection of iconic Belmond hotels, trains, and river cruises—dedicated to crafting exceptional experiences worldwide. When you join one of our properties, you join a global family of historic hotels and stunning destinations, where our employees are at the heart of the Belmond experience. In accordance with Law No. 29973 "General Law for Persons with Disabilities," all qualified applicants will be considered for employment without regard to race, color, religion, sex, gender expression or identity, sexual orientation, national origin, genetics, disability, or age.
María García
Indeed · HR
María García
Indeed · HR
