Job Summary: We are seeking a Technical Assurance Engineer to ensure operational quality and compliance with network standards, managing Assurance, Access, Fault, Problem, and Change Management processes. Key Highlights: 1. Focus on control, continuous improvement, and operational excellence 2. Participate in challenging projects and innovative ideas 3. Manage budget for platform and service support Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Technical Assurance Engineer If you are motivated to work with a focus on control, continuous improvement, and operational excellence, **this challenge is for you.** **Apply now and join the team that keeps the network at its best.** **We are looking for a Technical Assurance Engineer.** **Location:** El Salvador **Primary Purpose:** Execute network assurance and operational quality activities, ensuring compliance with standards, procedures, and controls, as well as proper third-party management through audit tools. Administer Assurance, Access, Fault, Problem, and Change Management processes, and manage the budget for third-party platform and service support, complying with the company’s current control frameworks. **Responsibilities:** * Contribute to the correct execution of internal departmental processes. * Identify opportunities for improvement in technical processes within the department. * Audit the quality of processes performed by third-party companies in the department. * Support local compliance and auditing of fault management, change management, and problem management processes. * Support the management of OpEx budget for Network Platform and Service Support, as well as any assigned CapEx, ensuring timely purchase orders, receipts, and related activities. * Prepare required reports on departmental process tracking. * Issue reports requested by the Operations department or Management. * Document third-party compliance with indicators and/or productivity metrics. **Requirements:** * Fifth-year student or graduate in **Telecommunications Engineering, Systems Engineering, Electronics Engineering**, or related fields. * ️ 1–2 years of experience in **network assurance, IT operations, or technology service management.** * Knowledge of **Assurance, Access, Fault, Problem, and Change Management** processes. * **Analytical skills, results orientation, and focus on continuous improvement.** * Proficiency in **Microsoft Office.** * Advanced **Excel** skills. * Knowledge or experience with **SQL and Power BI** (desirable). * Understanding of financial principles for **budget management.** **Apply now and be part of the future of telecommunications in El Salvador!** **\#JobOpportunity \#TigoElSalvador \#Telecommunications \#ProfessionalGrowth** \#TigoElSalvador Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day\-to\-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*