Position Summary: We are seeking a Head of Reception and Admission to lead and coordinate patient care, supervise administrative processes, and manage the reception team at CIMA Medical Center. Key Highlights: 1. Lead the patient care team at Reception and Admission 2. Coordinate and supervise area activities and administrative processes 3. Train and evaluate reception staff Join our team! **CIMA Medical Center** is looking for a **Head of Reception and Admission** to lead our patient care team. Main Responsibilities: * Supervise and coordinate activities in the Reception and Admission department. * Prepare monthly schedules and coordinate staff shifts. * Provide customer service in person, by phone, and via digital channels, ensuring high-quality service. * Supervise the patient admission process, including opening and organizing clinical records. * Verify proper issuance of payment receipts and compliance with administrative procedures. * Resolve incidents and ensure smooth operation of the department. * Coordinate with various clinic departments to ensure efficient patient care. * Lead, train, and evaluate reception staff. * Rotating shifts from Monday to Sunday. **Requirements:** * Technical or university degree in Administration, Hospitality, Health Administration, or related fields. * Minimum of **1 year of experience leading reception or admission teams**. * Proficiency in Microsoft Office. * Intermediate English (preferred). * Excellent customer service skills, leadership, organization, problem-solving ability, and teamwork. Salary: S/.1,800\.00 \- S/.2,000\.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
