Sales Agent

Description

Job Summary: We are seeking a technician to manage vehicle rentals, attend to customers, document vehicle deliveries, and collect payments, with a focus on sales and problem resolution. Key Highlights: 1. Customer service and commercial management experience. 2. Opportunity for professional development in a positive work environment. 3. Ongoing training and discounts on services. **Requirements**: * Technical degree in Marketing, Tourism, or Administration. * Minimum 6 months of experience in similar positions. * Intermediate/advanced knowledge of Microsoft Office (Word, Excel, and PowerPoint). * Intermediate/advanced English proficiency. * Knowledge of commercial management, negotiation skills, conflict resolution, among others. * Familiarity with reservation and billing systems. * Valid A1 driver's license. **Main Responsibilities**: * Plan your shift by reviewing reservations and requesting required vehicles, proactively offering upgrade sales options. (Print physical copy of daily schedule) * Attend to customers, opening contracts following the sales procedure, offering upgrades, coverage options, and add-ons according to customer needs. * Document vehicle delivery with the corresponding contract and photographs taken at the time of delivery. Ensure photos are uploaded to the photo repository. * Ensure no vehicle remains without active warranty; manage warranty renewals, and guarantee letters must be approved by Commercial Management (VB) and authorized per the delivery format. * Rent out vehicles assigned by the Operations Manager. Maintain vehicle utilization by ensuring vehicles are not idle for more than 7 days (7 days not on rent). * Collect charges incurred by the customer but not included in the contract (e.g., damages, fuel, cleaning, etc.). * Verify, via SAT, CALLAO, and SUTRAN, whether the customer has traffic tickets at the time of vehicle return, and collect applicable fees. * Collect traffic ticket fees related to closed contracts and report tickets identified in previous contracts (detected upon contract closure); inspect vehicles idle for 7 days to check for outstanding tickets. * Proactively communicate with customers to finalize rental details prior to their arrival. * Assist in damage reporting by contacting the insurance provider, ensuring the customer receives support from our insurer and completing all necessary documentation for claims processing. * Perform daily petty cash reconciliation. **Competencies**: * Teamwork * Empathy * Problem solving * Effective communication * Negotiation **Working Conditions**: * Working hours: Monday to Sunday (Full-time) \- 1 day off. * Statutory benefits * Regular training sessions * Contract subject to renewal * Positive work environment * Discounts on company services Job Types: Full\-time, Contract Pay: Up to S/.1,600\.00 per month Application Question(s): * What are your salary expectations? * What is your level of English proficiency? * Do you hold an A1 driver's license? Work Location: In person