Description
Job Summary:
We are seeking a Community Relations Officer to identify and manage social conflicts, coordinate community relations activities, and foster positive relationships with communities.
Key Responsibilities:
1. Social conflict identification and management.
2. Coordination of community relations activities and strategies.
3. Facilitation of dialogue and agreements with stakeholders.
**Company Description**
We are ETSA Technical Studies, a company specializing in the Oil \& Gas sector, responsible for the custody, preservation, and maintenance of the GSP project. We are currently seeking top talent to fill the position of **Community Relations Officer**.
**Job Description**
* Responsible for identifying potential social conflicts in AID and AII areas, keeping the company informed.
* Propose strategies and action plans for managing and/or resolving social conflicts, with capacity to handle contingencies, uncertainty, and local crises.
* Continuously coordinate community relations activities with the Community Relations (CR) Team Leader.
* Propose measures and activities aimed at fostering positive relationships with communities.
* Monitor locally hired personnel and verify their working conditions, salaries, accommodation, and various facilities.
* Conduct training and inductions on community relations and social responsibility for workers and new staff joining the Service.
* Channel complaints and claims received from Authorities and Representatives of Communities and Populated Centers within the Service’s area of influence.
* Engage with communities in the Service’s area of influence to identify social risk situations, enabling early warning and corrective actions.
* Prevent, identify, and mitigate conflicts arising from company operations, evaluating the appropriate strategy jointly with the CR Team Leader and the Legal Department.
* Report any incidents detected during DDV (Daily Development Verification).
* Conduct diagnosis, planning, design, implementation, and monitoring of social investment programs.
* Prepare socio-political reports on authorities, leaders, and community representatives.
* Map stakeholders and monitor media.
* Generate and systematize socio-political information.
* Create spaces for dialogue and cooperative relationships with stakeholders.
* Represent the company in meetings, workshops, and/or assemblies; conduct workshops and informational talks for communities involved in the Service.
* Develop strategies to reduce socio-political risk.
* Conduct socio-political monitoring of authorities, grassroots leaders, and community leaders.
* Lead and participate in short- and long-term negotiations, social conflict management, and day-to-day disputes.
* Manage and secure agreements, social and environmental permits, and memoranda of understanding for project-affected areas—whether private land, state-owned land, or communal territories.
* Identify interests and objectives of authorities, leaders, and communal populations (Stakeholders) to develop contingency plans.
* Monitor, evaluate, and track compliance with agreements signed with communities.
* Perform other duties inherent to the role as directed by the company.
**Requirements**
* Technical and/or university education in fields related to social disciplines.
* Diploma in Community Relations and Conflict Management.
* Experience in community engagement and social conflict management.
* Knowledge of current legal and community norms.
* Proficiency in Quechua dialect.
* 01–03 years of experience in Social Responsibility, Community Relations, and/or Conflict Management and Negotiations (preferably in mining, electricity, or hydrocarbons sectors).
* Residency in Cusco / Calca or nearby areas.
**Additional Information**
* Formal employment registration from your first day of work (profit-sharing bonuses, CTS, annual bonuses, vacation entitlements).
* Bi-weekly salary payments.
* EPS health insurance covered at 80%