Customer Service Specialist – Operations, Cusco

Description

Position Summary: We are seeking a Customer Service Specialist to meet customers' financial and service needs by entering data and processing transactions with a commercial mindset. Key Responsibilities: 1. Serve and advise customers on financial services. 2. Process transactions with high quality and a proactive attitude. 3. Promote products and services, acquiring new customers. COMPARTAMOS BANCO IS LOOKING FOR TALENT LIKE YOU! We are a company of the Gentera Group, specialized in microfinance and ranked among the best places to work in Peru, according to the Great Place to Work Institute. We continue expanding nationwide, which is why we seek highly qualified personnel. Apply now and join this outstanding team that puts people at the center of all its actions. Position: CUSTOMER SERVICE SPECIALIST – TELLER/PLATFORM for the Cusco (Magisterio) Branch Profile Technical or university graduate in Administration, Accounting, Economics, Banking Administration, or related finance fields. Minimum six months’ experience in teller or customer service roles within financial institutions is desirable. Must reside in San Jerónimo or nearby areas. FUNCTIONS Serve, inform, and advise Compartamos Banco’s customers and prospects to meet their financial and service needs. Enter and report data into the company’s information systems. Deliver high-quality service by processing customer transactions at the counter with a commercial and proactive attitude. Advise users and customers on the various services and products offered by the company. Accurately process the contracting of the company’s various services and products. Promote and acquire customers for active operations within Compartamos Banco’s target market segment, in compliance with current regulations. Know and promote Compartamos Banco’s products and services. COMPETENCIES Proactivity Teamwork Results orientation Ability to adapt to change. WE OFFER Market-competitive remuneration. Formal employment with all statutory benefits from day one. Ongoing training. Extensive career development path (professional growth). Health insurance (EPS). Friendly work environment. Life insurance from the first day of employment. Corporate benefits. -Requirements- Minimum education: University degree Years of experience Keywords: specialist, especialista, care, operations, operaciones