Receptionist

Description

Job Summary: We are seeking an organized and service-oriented Hotel Receptionist to provide excellent guest service and manage operational processes. Key Highlights: 1. Joining a solid company in the hotel industry 2. Positive work environment 3. Professional development opportunities Hotel Marqueses, 3-star. We are looking for an organized and service-oriented individual to join our team as a **Hotel Receptionist**. Responsibilities include delivering excellent guest service, managing check-in and check-out procedures, responding to inquiries, and coordinating with various hotel departments to ensure a high-quality guest experience. Main Responsibilities * Greet and welcome guests. * Perform check-in and check-out procedures. * Manage reservations, modifications, and cancellations. * Answer telephone calls, emails, and in-person inquiries. * Provide tourist information and city recommendations. * Coordinate with housekeeping, maintenance, and administration departments. * Handle payments, billing, and cash closing according to internal procedures. * Resolve inquiries and incidents professionally and efficiently. Requirements * Prior experience in reception, customer service, or hospitality (preferred). * Excellent communication skills and courteous demeanor. * Basic computer literacy and familiarity with reservation systems. * Intermediate or advanced English proficiency (preferred). * Availability to work rotating shifts. * Ability to work effectively in teams and under pressure. We Offer * Joining a solid company in the hotel industry. * Positive work environment. * Continuous training. * Professional development opportunities. * Market-competitive remuneration. Salary: S/.1,200.00 - S/.1,900.00 per month Work Location: On-site employment