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Guest Service Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Ruinas 432, Cusco 08002, Peru
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Description

**Additional Information** **Job Number**25168627 **Job Category**Food and Beverage \& Culinary **Location**JW Marriott El Convento Cusco, Esquina de la Calle Ruinas 432 y San Agustin, Cusco, Cusco, Peru, Cusco **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our job is not only about serving food at a table for guests to enjoy until they ask for the check. Beyond that, we aim to create an experience that is memorable and unique (beyond just food and beverage). Our Guest Service Experts take initiative in delivering a wide range of guest-focused services to enhance the overall experience. Whether setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work and storage areas, Guest Service Experts ensure that transactions become part of the guest experience. Regardless of specific role, there are fundamental requirements for success: creating a safe work environment, following company guidelines and procedures, maintaining quality standards, and ensuring professional uniform, personal appearance, and communication. Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, navigating sloped, uneven, or slippery surfaces), reviewing menus (reading and verifying information), and engaging in various physical tasks (moving items, lifting, carrying, pushing, and placing objects under 50 pounds without assistance; reaching overhead and bending down, performing movements requiring knee bending, twisting, stretching, and stooping). It is essential that Guest Service Experts consistently perform these tasks (and other reasonable duties assigned) well to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education: High school diploma or equivalent certificate from a General Educational Development (GED) program. (General Educational Development, GED). Related Work Experience: Less than 1 year of related work experience. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to equal opportunity, inclusion, and providing access to employment opportunities. We actively promote a workplace where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other protected characteristics under applicable law.* Marriott Hotels strives to elevate the art of hospitality by innovating whenever possible while maintaining the comfort of the familiar around the world. As a host at Marriott Hotels, you will help us uphold the promise of “Wonderful experiences, every time” through thoughtful and genuine service that anticipates guest needs, thus enhancing this living legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands within Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** the best version of yourself. JW Marriott is part of Marriott International’s luxury portfolio and consists of over 100 beautiful hotels in prominent cities and premier resort locations around the world. JW believes employees come first because when you are happy, guests will be too. JW Marriott associates are trusted, innovative, authentic, intuitive, and carry forward the legacy of the brand and company founder, J. Willard Marriott. Our hotels offer an unparalleled work experience, where you become part of a community and enjoy true camaraderie with a diverse group of colleagues. JW creates training, development, recognition opportunities, and most importantly, a place where you can pursue your passion in a luxury environment focused on holistic well-being. Exceptional guest care begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands with Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** the best version of yourself.

Source:  indeed View original post
María García
Indeed · HR

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