Description
Job Summary:
We are seeking a Maintenance and Emergency Technician to respond to, analyze, and resolve incidents on the Bitel network, perform preventive maintenance, and manage emergencies.
Key Highlights:
1. Network incident response and resolution for 3G and 4G networks
2. Execution of preventive maintenance according to standards
3. 24/7 emergency management
A telecommunications company is searching for the best candidate to fill the position of MAINTENANCE AND EMERGENCY TECHNICIAN.
RESPONSIBILITIES:
1. Respond to, analyze, and resolve incidents occurring on the Bitel network (3G & 4G base stations, schools, corporate clients) within established timeframes, in accordance with current regulations and instructions from the Technical Center of the headquarters office.
2. Perform preventive maintenance work on the Bitel network and/or infrastructure, following standards set by technical center departments (Transmission, M&E, TEC, NOC, and Radio).
3. Execute scheduled emergency response plans to prevent service interruptions on the Bitel network.
4. Coordinate with telecommunications service providers for service testing and incident resolution.
5. Respond to all calls from the Technical Center at any time of day and on any day of the week to resolve emergencies, incidents, or technical issues affecting Bitel network service.
6. Daily review and use of software for managing assigned daily tasks (VSMART).
7. Fully execute, within specified deadlines, tasks assigned via WORK ORDERS (work orders generated in the VSMART software).
MUST HOLD A VALID DRIVER'S LICENSE.-Requirements- Minimum education: Technical degree
years of experience
Age: between 20 and 35 years
Knowledge: Microsoft Excel
Driver's license: Class A-I
Willingness to travel: Yes
Keywords: permanent, fixed