Description
Job Summary:
We are seeking a Technical Customer Service Assistant to manage service requests and coordinate with technical staff at a rapidly expanding fiber-optic internet company.
Key Highlights:
1. Opportunity to join a prestigious organization with national expansion
2. Career path and networking opportunities
3. Excellent work environment and corporate benefits
Our client, a leading Peruvian company expanding nationally in fiber-optic internet services, has entrusted us with the search for a **Technical Customer Service Assistant** for its **San Miguel** office.
What are the main responsibilities?
* Manage technical service requests.
* Assign service orders and coordinate with technical staff as required.
What are we looking for?
* Currently pursuing or having completed undergraduate studies in Networks, Telecommunications, Electronics, Systems, or related fields.
* Minimum 6 months of experience in similar positions.
* Intermediate-level proficiency in MS Office and customer support applications.
* Leadership qualities, strong communication skills, service orientation, dynamism, organization, and teamwork.
What are the employment conditions?
* Full payroll registration with all statutory benefits.
* Workplace located in an office in San Miguel.
* Working hours: Monday to Saturday, from 09:00 to 18:00.
* Competitive salary \+ bonuses.
What benefits do we offer?
* Excellent work environment.
* Access to various corporate benefits.
* The opportunity to join a prestigious organization with a major national expansion challenge, a clear career path, and networking opportunities.
Employment Type: Full-time
Salary: Starting from S/.1,380\.00 per month
Work Location: On-site employment