Description
Position Summary:
We are seeking a dedicated IT Assistant to provide timely technical support and contribute to the smooth operation of the company's technology infrastructure.
Key Responsibilities:
1. On-site and remote technical support for users
2. Installation, configuration, and maintenance of hardware and software
3. Management of equipment and technological asset inventory
JOIN OUR TEAM!
**Information Technology (IT) Assistant**
Are you passionate about technology and problem-solving? We are looking for a committed professional who can deliver prompt technical support and ensure the proper functioning of our company's technology infrastructure.
Requirements
* Technical or Bachelor's degree in Computer Science and Informatics, Systems Engineering, or related fields.
* **Minimum 1 year of experience** as an IT Assistant, Technical Support Specialist, or in similar roles.
* Knowledge of preventive and corrective maintenance of computer equipment.
* Proficiency in Windows, Microsoft Office, and basic networking.
* Knowledge of hardware, software, printer, and peripheral installation and configuration.
* Experience in security camera (CCTV) administration is desirable.
* **Ability to work under pressure and efficiently handle multiple requests.**
Main Responsibilities
* Provide on-site and remote technical support to users.
* Install, configure, and maintain computer hardware and software.
* Address and resolve hardware, software, network, and email incidents.
* Manage equipment and technological asset inventory.
* Perform preventive and corrective maintenance on computer equipment.
* Assist in the administration of security cameras and network devices.
* Prepare incident reports and follow up on user requests.
Competencies
* Effective communication.
* Organization and planning.
* **Working under pressure.**
* Analytical and problem-solving skills.
* Proactivity.
* Service orientation.
* Teamwork.
* Responsibility and commitment.
**Work Mode:** On-site.
**Apply now and become part of our team!** We seek individuals with a service-oriented attitude, the ability to respond to high-demand situations, and a desire to continue professional development in the field of Information Technology.
Salary: S/.1,300\.00 \- S/.1,600\.00 per month
Work Location: On-site employment