Front Desk

Description

Job Summary: We are seeking skilled and proactive staff to provide warm and efficient lodging services, manage front desk operations, and maintain a spotless work area. Key Responsibilities: 1. Professional and warm guest service. 2. Comprehensive front desk and reservation management. 3. Empathetic resolution of complaints and incidents. Job Description: We are a small hotel enterprise providing short- or long-term lodging services for individuals, families, and businesses seeking comfortable and pleasant rest in the city of Huacho. **We are looking for qualified male candidates aged 25–35 to fill a front desk night shift position and hotel cleaning area role.** **Main Duties:** \- Receive, greet, and bid farewell to guests professionally and warmly. \- Handle phone calls, emails, and in-person requests. \- Provide information about hotel services and local attractions. \- Resolve complaints and incidents with empathy and efficiency. \- Perform check-in and check-out procedures. \- Assign rooms and issue keys. \- Manage reservations, cancellations, and modifications. \- Process payments, handle cash, and issue payment receipts. \- Maintain accurate guest and transaction records. \- Supervise the front desk area to ensure cleanliness and organization. **Working Hours:** Monday to Sunday, 7:00 AM to 6:00 PM (one day off per week), OR Monday to Sunday, 6:00 PM to 7:00 AM (one day off per week). Position Type: Full-time, Permanent Salary: Up to S/.1,400\.00 per month Work Location: On-site employment