**Requirements:** * Customer service experience. * Proficiency in Microsoft Office. * Ability to write clearly and correctly. **Main responsibilities:** * Provide customer service (CS) via telephone calls, resolving customer doubts, inquiries, and concerns clearly and courteously. * Record and follow up on complaints in the system, ensuring all information provided by customers is accurately documented. * Validate and verify customer-provided data and information to ensure accuracy in system records. **Schedule:** * Monday to Friday, 8:00 am to 5:00 pm. * Rest on Saturdays and Sundays. **Work modality:** * On-site work in Surquillo * Rxh. * Salary S/. 1130 + Variable Bonus S/. 100 Job type: Full-time Salary: S/.1,130.00 - S/.1,230.00 per month Application question(s): * What is your level of proficiency in Microsoft Office? * Are you available to work on-site in Surquillo? * Please provide your current phone number and WhatsApp number Work location: On-site employment