Operations Manager - Shopping Center

Description

Job Summary: Responsible for ensuring the shopping center's daily operational continuity, anticipating risks, resolving incidents, and supervising infrastructure. Key Highlights: 1. Prevents crises and ensures the daily operation of the shopping center. 2. Operational leadership and rapid decision-making for operations management. 3. Job stability and growth prospects within the company. Job Objective Ensure the shopping center's daily operational continuity by anticipating risks and resolving incidents. This is the role that prevents crises. Responsibilities * Supervision:o Securityo Cleaningo Maintenance * **Infrastructure status monitoring:o Lighting, restrooms, common areaso Elevators, escalators, critical equipment** Coordination and supervision of operational service providers * **Execution and follow-up of preventive and corrective maintenance** Handling operational incidents and emergencies * **Verification of compliance with:o Safety regulationso Internal protocolso Schedules and use of common areas** * Preparation of operational reports (incidents, improvements, risks) * **Support during municipal inspections, INDECI, etc.** Direct coordination with tenants on operational (non-commercial) matters Required Profile * Technical or university education in:o Engineering, Administration, Facility Management, or related fields * **Minimum 2–3 years of experience in:o Operationso Maintenanceo** * **Shopping centers, buildings, condominiums, or retail** Ability to make rapid decisions **Strong character and operational leadership** Availability to respond to emergencies * **Basic knowledge of:o Safetyo Maintenanceo Municipal regulations (preferred)** What We Offer? * Work availability from Monday to Saturday * **Positive work environment and direct collaboration with management** Honorarium payment for the first three months, followed by payroll-based payment * **Job stability and growth prospects within the company** Birthday leave day * **Working hours: Monday to Sunday, 11 AM to 8 PM, with one rotating day off** Employment Type: Full-time Work Location: On-site employment