Commercial Assistant for Marcona

Description

Job Summary: We are seeking a Commercial Assistant for the automotive sector, with a customer-oriented mindset, commercial skills, and the ability to efficiently coordinate the service process. Key Highlights: 1. Personalized attention and constant communication with customers. 2. Coordination with the technical team and spare parts management. 3. Opportunity for professional growth and development. We are currently looking for a **Commercial Assistant** for one of our clients in the automotive sector. We seek a person with a customer-oriented mindset, commercial skills, and the ability to coordinate the service process efficiently. **Responsibilities** * Receive vehicles, identify customer needs, and provide personalized attention throughout the entire process. * Maintain constant communication with the customer, informing them of service progress and resolving inquiries. * Prepare quotations, present budgets, and manage approvals to initiate work. * Record and update information for each service in the CRM. * Coordinate with the technical team and suppliers regarding spare parts availability to ensure timely service. * Identify opportunities to sell additional services and spare parts. * Monitor workshop operations to ensure quality service and customer satisfaction. **Requirements** * Minimum of **2 years** experience as a Commercial Assistant, Service Advisor, Automotive Commercial Advisor, or similar positions. * Basic knowledge of automotive mechanics is desirable. * Experience in customer service and consultative sales. * Proficiency in CRM and Office tools (desirable). * Strong communication, organizational, and negotiation skills. * Availability to work in **Marcona, Ica**. **Benefits** * Market-competitive salary. * Enrollment in the **MYPE payroll plan** starting from the second month. * Positive work environment. * Opportunity for professional growth and development. **Schedule:** Monday to Saturday, **8:00 a.m. to 6:00 p.m.** (Days off: Sundays and holidays). **Location:** **Marcona, Ica**. Workplace: On-site employment