Description
Job Summary:
We are seeking a responsible and organized Academic Management Assistant to provide agile and solution-oriented support to students throughout their training process.
Key Responsibilities:
1. Close and solution-oriented support for students
2. Comprehensive management of the student's training process
3. Coordination and follow-up of academic activities
ACADEMIC MANAGEMENT ASSISTANT
IMB Institute is looking for a responsible and organized individual to deliver close, agile, and solution-oriented support to our students throughout their entire training process—from enrollment through program completion and certification. Manage incidents, conduct student follow-ups, and ensure every request receives a timely response and follow-up.
**Main Responsibilities:**
** **Opening, monitoring, and closing learning sessions on virtual platforms.
Providing guidance during enrollment, access, and participation in training programs.
Handling student inquiries and requests via WhatsApp, email, and internal channels.
Following up on academic and administrative incidents.
Identifying critical situations and prioritizing them according to urgency level.
Working Hours: Part-Time
Monday to Friday: 5:30 p.m. – 9:30 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.
Candidate Profile:
We seek professionals, technicians, recent graduates, or final-year students in:
** **Administration, Communications, Psychology, Education, Marketing, Human Resources, and other fields related to service and people management.
Desired Experience
Customer support, education or educational services, universities or institutes, student management, user support or guidance.
Application
Send your CV to \+51 967 041 662 with the application message for Academic Management Assistant position.
Work Location: On-site employment