CLINICAL ADMINISTRATOR

Description

Job Summary: Patient service coordinator responsible for managing appointments, information, and patient registration, ensuring efficient and courteous service. Key Highlights: 1. Desirable experience in call centers and medical systems. 2. Opportunity for professional growth. 3. Proficiency in telephone switchboard and corporate WhatsApp. **Job Description:** Position Overview: Main Responsibilities: * Receive, guide, and register patients in the system. * Coordinate and schedule medical appointments, procedures, and examinations. * Provide clear and courteous information regarding services, operating hours, and promotions. * Register and validate patient care in the SITEDS system. * Verify EPS affiliation, validity, and coverage. * Manage patient care under EPS (coverage validation, authorizations, and referrals). * Accurately record patient data, diagnoses, procedures, and treating professionals. * Coordinate with Consulting Rooms and Billing departments. * Inform patients about coverage, co-payments, exclusions, and administrative procedures. * Generate basic reports on patient visits, rejections, or system observations. * Comply with service protocols and information confidentiality standards. * Proficiency in telephone switchboard and corporate WhatsApp. * Support in document management: clinical records, authorizations, and care forms. * Maintain a clean, organized, and presentable reception area. Requirements: * Technical or university studies in Administration, Secretarial Studies, Technical Nursing, Customer Service, or related fields (completed or in progress). * Minimum 1 year of experience in customer service or reception at clinics, medical centers, or consulting offices. * Essential knowledge of the SITEDS system and EPS (health insurance). * Proficiency in computer tools (Excel, email, appointment scheduling systems). * Strong communication skills, empathy, organizational ability, and a solution-oriented attitude. * **Desirable**: Prior experience in call centers and familiarity with medical systems or clinic management software. Work Location: YANAHUARA, AREQUIPA Schedule: Monday to Friday, 8:30 AM to 7:00 PM; Saturdays, 8:30 AM to 2:00 PM Opportunity for professional growth Corporate discounts Employment Type: Full-time Work Mode: On-site employment Salary: S/.1,300\.00 \- S/.1,500\.00 per month Work Mode: On-site employment