IT Assistant

Description

Job Summary: We are seeking an IT Assistant to provide technical support, manage incidents, and maintain technological infrastructure at a real estate development company. Key Highlights: 1. Career development opportunity within a growing company. 2. Work schedule from Monday to Friday. 3. Work in a dynamic and collaborative environment. We are Alferza Real Estate Developer, an Arequipa-based company dedicated to creating inspiring and enduring spaces by developing multifamily housing projects to contribute to the development of our city and country; we are looking for talents like you for the position of: IT ASSISTANT REQUIREMENTS Professional with technical or university studies in Computer Engineering, Systems Engineering, or related fields. 6 months to 1 year of experience in technical support, help desk, or IT intern roles. Basic knowledge of hardware and software technical support. Proficiency in Windows operating systems and Microsoft 365 tools. Basic/operational networking knowledge (structured cabling, basic router/switch configuration, cable crimping). Experience in preventive maintenance (physical cleaning and logical optimization) of computers and printers. Desirable: Technical support or help desk training. Availability to work on-site in the city of Arequipa. RESPONSIBILITIES: Carry out assigned tasks for your area by the IT Coordinator, optimizing the use of material resources and time. Support operational control of IT tools and staff access, promoting proper use of technological resources. Promptly report to the IT Coordinator any recurring incidents, equipment risks identified, or vulnerabilities reported by users. Stay updated on support tools, operating systems, and office suites to improve user support efficiency. Log and update incidents in the help desk system and prepare basic reports on support activities and equipment status. Maintain strict physical/digital records, archiving, and organization of equipment delivery minutes, licenses, and departmental documentation. Provide operational support for the File Server and Active Directory (under supervision) and first-level support for corporate email accounts. BENEFITS: Work schedule from Monday to Friday. Market-competitive remuneration. Career development opportunity within a growing company. Summer working hours. -Requirements- Minimum education: Technical years of experience Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide