Job Summary: Coordinate and monitor field routes and technicians, ensuring adherence to scheduling and incident management for service closure. Key Highlights: 1. Monitoring and tracking of field routes and technicians 2. Coordination with teams and customers for service management 3. Incident management and ensuring service closure Main Responsibilities * Monitor and track field routes and technicians. * Verify compliance with scheduling, timelines, and SLAs. * Identify and manage delays, incidents, and pending services. * Coordinate with technicians, managers, coordinators, and customers. * Update reports and tracking dashboards. * Perform escalations and ensure service closure. * Completed secondary education. * 6 months of experience in operations, monitoring, logistics, or customer service. * Proficiency in Excel/Google Sheets. * Experience in telecommunications or field services is desirable. * TOOLS * Tools: * Google Drive, * Excel/Sheets * WhatsApp * SEND YOUR CV AND PHONE NUMBER TO 908844906 Salary: S/.1,200\.00 \- S/.1,500\.00 per month Workplace: On-site employment
María García
Indeed · HR
María García
Indeed · HR
