**Do you want to develop your professional career?** BBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including finance, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Contract Type:** Regular (Undefined) **What are we looking for?** Job Description **Responsibilities:** * Provide advice to the Manager on all matters related to the team development model. * Advise employees on their self-development. * Provide guidance to managers and employees in T&C processes. * Support communication and execution of T&C processes. Act as an advisor in driving engagement. * Promote feedback and regular conversations. * Manage the collection and processing of information from Managers and Employees. Support UPs in specific projects. * Use data for decision-making, benchmarking, or proposing initiatives for collaborators (headquarters). * Manage support channels (Advisor Channel and SAE). **Requirements:** * Professional degree in Industrial Engineering, Business Administration, Psychology, Management, Executive Management, or related fields. * Experience in customer service, customer experience, and business knowledge. * Coaching certification will be valued. * Experience working in multidisciplinary teams focused on collaboration. * Intermediate-level proficiency in Office tools. * Experience and knowledge in the banking sector. **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation, and making opportunities of this new era accessible to everyone. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we actively support **diversity, inclusion, and equal opportunities**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, and others. We foster a collaborative and inclusive work environment that allows each person to show their best. **Our Values** -------------------- **Our values define our identity** and are the driving force that enables us to fulfill our purpose, guiding all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work and/or residence permit, as well as meet any other requirements imposed by local labor, immigration, or professional regulations applicable to the role in that country. If you are the final candidate, BBVA may assist you in processing the corresponding permit/visa. However, if for any reason (i.) the relevant visa and/or work and/or residence permit is not issued, or (ii.) any other requirements under applicable local labor, immigration, or professional regulations for the role are not met, unfortunately you will be excluded from the position. Additionally, if you already hold a valid visa and/or work and/or residence permit for the respective country, please indicate this when applying for the position.