**SM Hotel & Business Av Universitaria 848, San Miguel.** **We are currently seeking personnel for the RECEPTION department to join our team!** **Responsibilities:** * Perform check-in and check-out procedures in accordance with established policies and procedures. * Attend to guest requests. * Handle, resolve, and record guest complaints and feedback in the incident report. * Promote sales of products, early check-in, and late check-out services. * Support the reception team in carrying out its functions, ensuring adherence to established standards. * Effectively receive and hand over shifts, communicating relevant information and incidents that occurred. * Manage the reception petty cash fund (e.g., currency exchange, reconciliations, etc.). * Process invoices and send receipts. * Follow up on inactive accounts, the Incident Logbook, and the Complaints Register. * Ensure the reception area is adequately stocked with necessary materials for daily operations. **Competencies and Benefits:** * Availability to work full-time in San Miguel during 8-hour shifts. * Timely salary payments. * Monthly rotating schedules. * Sales incentives. * Positive work environment. * One day off per week. **Experience:** * Current students or recent graduates in Administration, Tourism and Hospitality, Commercial Aviation, or related fields. * One year of experience (preferred but not mandatory). **SEND UPDATED CV TO: 941 994 747** **IMMEDIATE AVAILABILITY** Employment type: Full-time, Permanent, Internship Work location: Regular travel required