Description
Job Summary:
Collections Assistant responsible for tracking and managing customer portfolios, contacting customers, preparing reports, and addressing payment-related inquiries.
Key Highlights:
1. End-to-end collections management and customer service
2. Technical or university studies in administrative/financial fields
3. Experience in collections or accounts receivable
COLLECTIONS ASSISTANT:
**Requirements:**
* Technical or university degree in Accounting, Administration, Finance, or related fields.
* Minimum 1 year of experience in collections, accounts receivable, or similar roles.
* Intermediate-level proficiency in Microsoft Excel.
* ERP system experience is desirable.
* Excellent communication, negotiation, and customer-oriented skills.
* Availability to work at the Industrial Park \- MZA. G URB. PARQUE INDUSTRIAL LOTE 10\-11 LA ESPERANZA
**Responsibilities:**
* Track and manage collections for the customer portfolio.
* Contact customers via telephone, email, or other means to coordinate payment of outstanding invoices.
* Prepare and send account statements and payment reminders.
* Record and update collection information in the system.
* Reconcile payments and coordinate with relevant departments for their application.
* Prepare collection, delinquency, and portfolio recovery reports.
* Follow up on payment commitments and handle cases of non-compliance.
* Provide customer support and guidance regarding payment-related inquiries.
**Offered:**
* Base salary \+ meal allowance; formal employment registration from the first day of work.
* Benefits in accordance with Law Decree No. 728, full CTS (Compensatory Time Savings), and full bonus payment.
Salary: S/.1,130\.00 per month
Workplace: On-site employment