Description
Position Summary:
A professional responsible for the administration and maintenance of computer systems, technical support to users, and implementation of technological improvements.
Key Highlights:
1. Comprehensive technical support and system administration
2. Network management and cybersecurity
3. Implementation of technological improvements
**Position: SYSTEMS MANAGER AND TECHNICAL SUPPORT SPECIALIST**
**Location:** Trujillo
Compensation: S/ 1500 per month
**Requirements:**
* **Academic Qualification**: Technician or university degree in Systems Engineering, Computer Science and Informatics, Networks and Communications, or related fields.
* **Experience**: 2–3 years in technical support and system administration (preferably in transportation, logistics, or retail companies).
* **Knowledge:**
* Networks (LAN, WAN, WiFi, VPN).
* Windows/Linux operating systems.
* Hardware and software maintenance.
* Cybersecurity and backups.
* Intermediate-level database management (preferred).
* ERP or logistics management systems (preferred).
**Responsibilities:**
* Provide technical support to users for hardware, software, and peripheral devices (printers, scanners, POS, etc.).
* Administer and perform preventive and corrective maintenance on company computer systems (shipment control system, billing system, package tracking system, etc.).
* Manage the internal network (LAN, WiFi, VPN) and ensure its proper operation.
* Monitor cybersecurity: backups, antivirus, information access.
* Coordinate with external software, hardware, or internet service providers to ensure service continuity.
* Implement technological improvements that optimize company processes.
* Train staff on the use of systems and digital tools.
* Document technical incidents and solutions for internal control.
* Maintain up-to-date inventory of equipment and software licenses.
* Support the implementation of new technologies and digital transformation initiatives.
**Personal Competencies**
* Analytical ability and problem-solving skills.
* Proactivity and results orientation.
* Clear communication with non-technical users.
* Organization and prioritization skills.
* Teamwork.
**Send your CV to:**
* rrhh@tunesaexpres.com
Job Type: Full-time, Permanent
Salary: Starting from S/.1,500\.00 per month
Work Location: On-site employment